Customer Service Representative

3 days ago


Bengaluru, Karnataka, India 1path2peace Full time

Salary k

Exp - 2 years

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Bengaluru. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and delivering a positive customer experience. Day-to-day tasks include responding to customer calls and emails, resolving issues, handling complaints, and maintaining accurate records of interactions. The role requires excellent communication skills, a customer-oriented mindset, and the ability to work collaboratively within a team.

Qualifications

  • Customer Service Representatives, Customer Service, and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong problem-solving and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to work effectively in a fast-paced and dynamic environment
  • Proficiency in relevant software and tools
  • Experience in the healthcare industry is a plus
  • Bachelor's degree or equivalent experience preferred


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