Customer Service Representative

3 days ago


Bengaluru, Karnataka, India EAMOT Full time ₹ 60,000 - ₹ 1,20,000 per year

Company Description

EAMOT is a team of experienced professionals specializing in electromechanical equipment, software, hardware, and sustainable solutions. We provide a range of services, including annual maintenance contracts (AMC), consulting for green solutions, and assisting clients in adopting environmentally friendly practices. With its parent company, Elekron Engineers, founded in 2000, EAMOT carries forward a legacy of supporting the electromechanical equipment industry with innovative approaches and best-in-class standards. Our mission is to deliver efficient, sustainable solutions to empower businesses and contribute to a greener future.

Role Description

This is a full-time, on-site position based in
Bengaluru
for a Customer Service Representative. The role involves providing customer support, resolving client inquiries, ensuring customer satisfaction, and enhancing customer experience. The representative will serve as a vital point of contact for customers, addressing their needs in a professional manner and ensuring successful communication and relationship building.

Qualifications

  • Experience in customer service, customer support, and delivering excellent customer experiences
  • Proficiency in handling customer inquiries and ensuring customer satisfaction.
  • Problem-solving skills and the ability to resolve customer issues efficiently
  • Previous experience in a similar customer-facing role is a plus.
  • Ability to work effectively in a fast-paced, on-site environment in Bengaluru.
  • Bachelor's degree or equivalent in Mechanical/Electrical Engineering.

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