Customer Service Representative
21 hours ago
Customer Service Representative - International Voice Process
To schedule an Interview call - HR SHOAIB
* Requirements:-
- Excellent Communication in English.
- Prior experience in US/UK/Australian voice process.
- Fluent English Communication Skills (verbal & written) must be
clear, confident, and neutral/accent-neutral.
- Experienced are welcome to apply
- Immediate joiners only.
* Job Description:
As an International Voice Process Associate for a Customer Service Representative domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
* Key Responsibilities:
- Handle inbound queries from customers in a professional and
friendly manner.
- Identify and resolve customer complaints by providing timely
solutions.
- Maintain a high level of customer satisfaction by addressing
inquiries promptly.
- Meet individual and team performance metrics, including call
handling time, customer satisfaction, and issue resolution.
- Work collaboratively with cross-functional teams to resolve
escalated issues.
- Work Location: Bangalore
- Shifts: UK Shift (5 days work /2 days off)
- Salary- Upto 6.5LPA
- Immediate Joiners Only
Interested Candidates Can Contact & share Resume To - HR SHOAIB
or
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