Customer Service Representative

2 weeks ago

Bengaluru, Karnataka, India Markitzen Full time ₹ 2,04,000 - ₹ 2,28,000 per year

Job Title: Customer Service Representative (Tele Sales)

Process: Star Health Insurance – Sales

Location: Bangalore

Salary: ₹17,000 – ₹19,000 per month

Language Requirement: Malayalam (Fluency Required)

Shift Timing: General Shift

Weekly Off: 1 Rotational OffJob Description:

We are hiring enthusiastic and goal-oriented Customer Service Representatives (Tele Sales) for our Star Health Insurance – Sales Process. The role involves engaging with potential customers over the phone, explaining various health insurance plans, and converting leads into sales.

Key Responsibilities:

  • Make outbound calls to prospective customers to promote and sell health insurance policies under the Star Health Insurance portfolio.
  • Understand customer requirements and recommend suitable plans.
  • Clearly explain policy features, benefits, premiums, and terms & conditions.
  • Handle queries, objections, and concerns effectively to close the sale.
  • Maintain accurate records of customer interactions and update CRM systems.
  • Meet daily/weekly/monthly sales targets as set by the team leader or manager.
  • Provide excellent customer service to ensure a high conversion and satisfaction rate.

Requirements:

  • Language: Must be fluent in Malayalam (spoken & understanding).
  • Experience: Freshers and candidates with tele sales/customer service experience are welcome.
  • Good communication and persuasion skills.
  • Positive attitude, confidence, and the ability to work in a sales-targeted environment.
  • Basic computer knowledge for handling CRM tools and data entry.

What We Offer:

  • Fixed salary ranging from ₹17,000 to ₹19,000 per month (based on experience and performance).
  • Performance-based incentives.
  • Professional training and support.
  • Friendly and motivating work environment.
  • Opportunity to work with one of India's leading health insurance providers.

Skills & Requirements

Required Skills: Sales Customer Support

Experience

0 - 3 years

Education

12th

Age Range

years

Languages Required

English, Malayalam

Job Type: Full-time

Pay: ₹17, ₹19,000.00 per month

Work Location: In person

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