Service Coordinator

2 weeks ago


Ambarnath, Maharashtra, India Bhoomi Analyzers Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Position: Service Coordinator

The Service Coordinator acts as the link between customers, service engineers, and internal departments to ensure smooth execution of installation, commissioning, maintenance, and troubleshooting activities for analytical instruments. This role involves scheduling, documentation, customer communication, and support for the service team.

Key Responsibilities

1. Customer & Service Coordination

  • Receive and log service requests from customers (installation, commissioning, breakdown, preventive maintenance).
  • Schedule and coordinate field visits of service engineers based on priority and location.
  • Ensure timely communication of service schedules and updates to customers.
  • Track and close service calls within agreed turnaround times.

2. Documentation & Reporting

  • Maintain records of service calls, job sheets, spare parts used, and preventive maintenance schedules.
  • Prepare daily/weekly/monthly service reports and dashboards for management.
  • Manage warranty & AMC (Annual Maintenance Contract) documentation and renewals.

3. Spares & Inventory Management

  • Coordinate with stores/procurement for timely availability and dispatch of spares, consumables, and accessories.
  • Track inventory levels of critical spares for analytical instruments.

4. Technical & Administrative Support

  • Support service engineers with manuals, calibration certificates, and technical literature.
  • Assist in generating service quotations, AMC proposals, and follow-ups for approvals/payments.
  • Ensure compliance with ISO or internal quality standards for service activities.

5. Customer Relationship & Feedback

  • Collect customer feedback post-service and escalate issues where necessary.
  • Maintain high customer satisfaction by prompt and professional responses.

6. Training & Compliance

  • Arrange internal training sessions for service engineers on new instruments or technologies.
  • Ensure adherence to safety protocols, site requirements, and regulatory standards at customer locations.

Desired Skills / Competencies

  • Knowledge of analytical instruments
  • Strong organizational and multitasking ability.
  • Excellent communication & follow-up skills.
  • Proficiency in MS Office / ERP for service tracking.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Required)

Location:

  • Ambernath, Maharashtra (Required)

Work Location: In person



  • Ambarnath, Maharashtra, India Bhoomi Analyzers Full time

    We are seeking a skilled Inhouse Service Engineer - Ambernath to handle the installation configuration calibration testing and maintenance of Gas Water Analyzers The engineer will be responsible for ensuring timely service support maintaining service records and assisting clients remotely for troubleshooting Key Responsibilities Perform...

  • Service Assistant

    2 weeks ago


    Ambarnath, Maharashtra, India Bhoomi Analyzers Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Requirements:1) Fresher or 1 year experience2) Bachelor's degree in instrumentation or electrical fieldRoles & ResponsibilitiesCustomer Supporto Greet and assist customers (in person, phone, or email).o Record service requests, complaints, and feedback.Documentation & Reportingo Maintain service logs, job cards, and checklists.o Update customer service...


  • Ambarnath, Maharashtra, India Bhoomi Analyzers Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    We are seeking a skilled Inhouse Service Engineer - Ambernath to handle the installation, configuration, calibration, testing, and maintenance of Gas & Water Analyzers. The engineer will be responsible for ensuring timely service support, maintaining service records, and assisting clients remotely for troubleshooting.Key Responsibilities:Perform...

  • Executive - CSD

    24 hours ago


    Ambarnath, Maharashtra, India Grindwell Norton (GNO) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesCustomer Service & CommunicationHandle customer inquiries, complaints, and feedback professionally and promptly.Coordinate with production, logistics, and sales teams to ensure timely order fulfillment.Process customer orders, track shipments, and update customers on delivery status.Maintain accurate records of customer interactions,...

  • Trainee

    7 days ago


    Ambarnath, Maharashtra, India ARABIAN PETROLEUM Full time ₹ 9,006 - ₹ 30,806 per year

    JOB DESCRIPTIONJOB TITLE: Junior Engineer - Technical ServicesDEPARTMENT: Technical ServicesReports to:Level 1 – Sr. Technical EngineerLevel 2 – Manager/Asst. ManagerLevel 3 - ManagementLocation: Ambernath /MulundPOSITION OVERVIEWJunior Engineer - Technical Services at Arabian Petroleum Limited, is a position on hybrid location primarily based in Mumbai....

  • Project Engineer

    3 weeks ago


    Ambarnath, Maharashtra, India ELENO Energy LLP Full time

    Job position - Project Manager Head Third-Party Manufacturing Operations Location - Ambernath Nearby Kalyan Position Summary We are seeking a senior-level professional to lead third-party manufacturing initiatives across multiple vendor locations The role of Project Manager Head - Third-Party Manufacturing Operations involves managing...

  • Project Engineer

    5 days ago


    Ambarnath, Maharashtra, India KERONE ENGINEERING SOLUTIONS LTD Full time ₹ 2,64,000 - ₹ 3,36,000 per year

    Strong documentation knowledge Proper Project datasheet reading Mechanical GAD(General arrangement drawing) Instrumentation & Piping Procurement Involvement Project Schedule Status Target dates and vendor follow up Team coordination should be strong for various project activities Deadlines of project should meet Finding out what...

  • 15h Left Erp Test

    3 weeks ago


    Ambarnath, Maharashtra, India PolyPeptide Group Full time

    PolyPeptide is on a transformative growth journey - expanding globally investing in new technologies and increasing our production capacity through major site expansions and strategic projects As part of this journey we are launching a global SAP S 4HANA implementation and building a new ERP organization from the ground up We re now looking for an...

  • Cost Analyst

    7 days ago


    Ambarnath, Maharashtra, India S R Fragrance Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job Title: Production Cost & Inventory AnalystLocation: Ambarnath, MaharashtraSalary: ₹25,000 per monthJob Type: Full-time (On-site)About the RoleWe are seeking a Production Cost & Inventory Analyst with a strong background in cost and management accounting to manage and analyze daily production and warehouse data. This role is well-suited for a CMA Inter...


  • Ambarnath, India Bhoomi Analyzers Full time

    We are seeking a skilled Inhouse Service Engineer - Ambernath to handle the installation, configuration, calibration, testing, and maintenance of Gas & Water Analyzers. The engineer will be responsible for ensuring timely service support, maintaining service records, and assisting clients remotely for troubleshooting. Key Responsibilities: Perform...

  • Trainee

    2 weeks ago


    Ambarnath, India ARABIAN PETROLEUM Full time

    JOB DESCRIPTION JOB TITLE: Junior Engineer - Technical Services DEPARTMENT: Technical Services Reports to: Level 1 – Sr. Technical Engineer Level 2 – Manager/Asst. Manager Level 3 - Management Location: Ambernath /Mulund POSITION OVERVIEW Junior Engineer - Technical Services at Arabian Petroleum Limited, is a position on hybrid location primarily based...


  • Ambarnath, India PolyPeptide Group Full time

    Job Title: Manager - Environment, Health, and Safety Location: Ambernath, India Job Type: Full Time Reporting: Head Maintenance and Engineering & E.H.S. About Polypeptide Group: PolyPeptide Group is a global leader in providing custom peptide-based solutions for the pharmaceutical, biotechnology, and life sciences industries. With a strong emphasis on...

  • Cost Analyst

    2 weeks ago


    Ambarnath, India S R Fragrance Full time

    Job Title: Production Cost & Inventory AnalystLocation: Ambarnath, MaharashtraSalary: ₹25,000 per monthJob Type: Full-time (On-site) About the Role We are seeking a Production Cost & Inventory Analyst with a strong background in cost and management accounting to manage and analyze daily production and warehouse data. This role is well-suited for a CMA...


  • Ambarnath, Maharashtra, India Vertiv Full time

    Job Category Product Quality Product and Service Quality Gain deep understanding of data that impact service and product quality Perform audits including subcontracted Services as well as Service Support visits for all new model 1st shipments project installations or commissioning when requested Work with Cross-Functional team in the resolution of key...

  • Manager - Plant HR

    5 days ago


    Ambarnath, Mumbai, India Kamaths Ourtimes Ice Cream Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Location: Ambernath, MumbaiKey Responsibilities:Implement HR initiatives, SOPs and policies in line with organizational objectives.Design & execute HR strategy across plant to meet business challenges with primary focus on talent acquisition, retention, overall talent management, learning and development, culture & values and employee engagement.Manage...

  • Manager Sales

    3 days ago


    Ambarnath, Kalyan, Ulhasnagar, India Cubicle Consultancy Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Experienced Manager from insurance sector skilled in business operations, client servicing, outsourcing/vendor managementProven track record in SLA governance, process optimization, compliance, & stakeholder coordination across insurance functions Required Candidate profileStrong project & operations management skillsExcellent stakeholder management...


  • Ahmedabad, Ahmednagar, Ambarnath, India Ujjivan Small Finance Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Designation: Senior Branch Manager (UB-BB-SB-SBM), Senior Branch Manager (UB-BB-EB-SBH), Senior Branch Manager (UB-BB-WB-SBH)Position description:This role is responsible for driving theentire business targets for liabilities assigned to the branch; Manage exceptionalcustomer service, proactive sales environment and efficient branch operations,while adhering...