Hotel Receptionist

3 days ago


Ambarnath, Maharashtra, India MAHARAJA THE ROYAL RESORT Full time ₹ 1,92,000 - ₹ 2,16,000 per year

The Receptionist Manager is responsible for overseeing the front desk operations of the hotel, ensuring smooth guest check-in/check-out, and maintaining excellent customer service standards.

Key Responsibilities:

  • Supervise and train front desk staff.
  • Handle guest inquiries, complaints, and reservations efficiently.
  • Manage room allocation and coordinate with housekeeping.
  • Ensure accurate billing, cash handling, and report generation.
  • Maintain guest satisfaction and promote hotel services.

Requirements:

  • Graduate / Diploma in Hospitality Management preferred.
  • Strong communication and leadership skills.
  • Experience in hotel front office operations (eZee knowledge preferred).
  • Pleasant personality and professional appearance.

Job Type: Full-time

Pay: ₹16, ₹18,000.00 per month

Benefits:

  • Food provided
  • Internet reimbursement
  • Paid time off

Work Location: In person