Customer Care

1 week ago

Mumbai, Maharashtra, India Fynd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Fynd is India's largest omnichannel platform and a multi-platform tech company specialising in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

What will you do at Fynd?

  • Take ownership of customer issues
  • Troubleshoot problems and see them through to resolution
  • Escalate unresolved issues to the appropriate internal teams
  • Receiving and placing customer service telephone calls
  • Resolving customer complaints
  • Ensure customer satisfaction and provide professional customer support.

Some Specific Requirements

  • University/college degree is an asset
  • Familiarity with office software and phone systems a plus
  • Previous experience, especially in a particular industry, preferred
  • Microsoft excel knowledge.

Qualifications / Skills:

  • Customer service
  • Product knowledge
  • Quality focus
  • Problem-solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analysing information
  • Multi-tasking

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance

  • Customer care

    1 week ago

    Mumbai, Maharashtra, India Zealver Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionAt Zealver, we believe that the silver years should be celebrated as a fulfilling and purposeful phase of life. Our mission is to guide and care for seniors, helping them enhance their quality of life. With dedication and compassion, Zealver empowers older adults to live their later years with zeal and a sense of purpose. We take pride in...

  • Customer Care Executive

    3 days ago

    Mumbai, Maharashtra, India f5119caa-7b7e-4a49-bc66-a98c0b6f10aa Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description: Customer Care ExecutiveLocation: Kalyan, MumbaiExperience: 3–6 years (preferably with strong Excel skills and experience in Real Estate or Retail industry)Role OverviewWe are seeking a proactive and detail-oriented Customer Care Executive to handle retailer-related queries and ensure smooth coordination between internal departments. The...

  • Customer Care

    2 weeks ago

    Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 4,32,000 - ₹ 5,76,000 per year

    Customer Care - Inbound & Outbound Process Good communication. Salary upto 18,000 In Hand Day Shift Rotational week off Freshers & Experienced both can apply Need: Immediate Joiners Required Candidate profileEducation: HSC & above Vist (For interview): Thane & Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Nisarg...

  • Customer Care Executive

    2 days ago

    Mumbai, Maharashtra, India AquaCentric Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Purpose:Responsible for Appointments scheduling, tele calling, Business performance of clinic, client counseling and feedback.Responsibilities:·  Greet all visitors and patients professionally and with empathy.·  Answer incoming calls, WhatsApp messages, and emails promptly and accurately.·  Educate callers about services, packages, pricing, and...

  • Customer Care Representative/Customer Support

    3 days ago

    Mumbai, Maharashtra, India Genxhire Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Position- Customer Care Representative /Customer SupportLocation-Thane,Mumbai (Only Mumbai based candidates are eligible to apply for this position other location profiles won't be considered.)Exp-1+ yearsESSENTIAL DUTIESManage Customer Care queries received via Zendesk, these are escalations from our Care teams around the world for transactions going to...

  • Customer Care Professional

    2 weeks ago

    Mumbai, Maharashtra, India Expedite Informatics Full time ₹ 1,04,000 - ₹ 3,12,000 per year

    Role Overview: As a Customer Care Professional based in Kharadi, Pune, your main responsibility will be to handle incoming calls, resolve client queries, and provide accurate information. You will need to follow up with clients to confirm appointments, maintain updated records in CRM, and coordinate with the in-clinic team for timely service delivery. It is...

  • Customer Care Executive

    5 days ago

    Mumbai, Maharashtra, India f5119caa-7b7e-4a49-bc66-a98c0b6f10aa Full time ₹ 3,00,000 - ₹ 30,00,000 per year

    Customer Care Executive – OperationsLocation: KalyanDepartment: OperationsBand: SpecialistReports To: Sr. Operations ExecutiveCompany: West Pioneer Properties (India) Pvt. Ltd.Job OverviewThe Customer Care Executive (CCE) is responsible for overseeing end-to-end mall operations, ensuring timely completion of tasks, maintaining operational quality...

  • Customer Care Executive

    3 days ago

    Mumbai, Maharashtra, India National Health And Education Society Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the Role: As a Customer Care Executive at Hinduja Hospital, you will serve as the primary point of contact for patients and their families. Your role involves addressing inquiries, resolving issues, and providing information about our services. You will play a crucial part in ensuring patient satisfaction and enhancing the overall experience at the...

  • Customer care executive

    7 days ago

    Mumbai, Maharashtra, India Cafefeettoossnaka Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are hiring for customer care executive for thane malad and Airoli location.Shifts will be rotational shift .Job Types: Full-time, Permanent, FresherPay: ₹15, ₹30,000.00 per monthWork Location: In person

  • Customer Care Support

    2 weeks ago

    Mumbai, Maharashtra, India Conscious Food Pvt Ltd Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Roles & Responsibility :-Good Communication skillCalling customerReply Customer's issues via emailCustomer Care experience will be preferCandidates from Inbound and Outbound background will be preferredJob Types: Full-time, PermanentPay: ₹25, ₹30,000.00 per monthEducation:Higher Secondary(12th Pass) (Preferred)Language:English (Preferred)