IT Service Desk Analyst

Position:IT Service Desk Analyst IJob Description:IT Service Desk Analyst IHelp Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.What You'll Be DoingA Tier 1 Help Desk Analyst typically takes the initial...

Position:IT Service Desk Analyst IJob Description:IT ServiceDesk Analyst What you'll be doing:Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.A Tier 1 Service Desk Analyst typically takes the...

About Xceedance :Xceedance provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide. The company helps insurers launch products, implement intelligent technology, deploy advanced, and achieve business process optimization. We are committed to adding direct value in the business of...

We are looking for a Service Desk Technician for one of our clients. Your job scope is as follows:Provide first-level technical support to end-users via phone, email, and in-person Assess and qualify the request Diagnose and troubleshoot hardware, software, and network issues Assist with the installation, configuration, and maintenance of computer systems...

Position: L1 Service desk Agent Location: UAE - Abudhabi Qualifications:1–3 years of experience in IT Service Desk or desktop support roles Basic knowledge of Windows OS, MS Office Suite, and Active Directory.Familiarity with IT ticketing tools and remote support tools (e.g., Any Desk, Team Viewer).Good understanding of ITIL processes and incident...

Position: L1 Service desk AgentLocation: UAE - AbudhabiQualifications:- 1–3 years of experience in IT Service Desk or desktop support roles- Basic knowledge of Windows OS, MS Office Suite, and Active Directory.- Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer).- Good understanding of ITIL processes and incident...

Position: L1 Service desk Agent Location: UAE - Abudhabi Qualifications: 1–3 years of experience in IT Service Desk or desktop support roles Basic knowledge of Windows OS, MS Office Suite, and Active Directory. Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer). Good understanding of ITIL processes and incident...

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all...

**Purpose** **Key Responsibilities** - Ability to analyse incoming incidents, service requests and provide support. Close the issues with appropriate methods, in line with predefined processes. - Take ownership manage the all related incidents to closure; involving other teams and support as required. - Actively manage the open incidents in the Service Desk...

Role: IT Help Desk Specialist Level 2 Work Location: Total Experience: 3+years Shift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across Windows,...