Key Account Manager

11 hours ago

Bengaluru, Karnataka, India Dozee Full time ₹ 6,00,000 - ₹ 18,00,000 per year
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
  • Client Relationship Management:
  • Build and maintain strong, long-lasting relationships with key clients.
  • Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively.
  • Revenue Generation and Account Development:
  • Drive revenue growth within key accounts through effective sales strategies and initiatives.
  • Identify opportunities to upsell or cross-sell products/services to existing clients.
  • Conceptualize ,Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement.
  • Negotiation and Contract Management:
  • Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties.
  • Ensure compliance with contractual obligations and service level agreements.
  • Problem Resolution:
  • Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions.
  • Stakeholder Management
  • Effectively identifying and engaging key stakeholders both External and Internal
  • Share insights and feedback from key clients to inform product/service enhancements and business strategies.

Qualifications
  • Master''s degree in Marketing, Business, or a related field.
  • 2-4 yrs of account management or sales experience.
  • Experience in working with hospitals and healthcare preferred.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills.
  • Willing to travel extensively.

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