
Service Support Engineer/ Coordinator
6 days ago
Service Support Executive / Coordinator
Profile / Key Responsibilities:
Manage Ticketing tools to log, track, and monitor service requests/incidents units
resolution.
Act as the first point of contact for customer service issues.
Coordinate with field engineers, vendors, internal teams, and CMS for timely issue
resolution.
Maintain service logs, reports, and asset/service documentation.
Prepare daily, weekly, and monthly MIS and service performance reports.
Ensure SLA adherence, compliance, and company service standards.
Verify vendor/engineer work completion and ensure quality delivery.
Escalate unresolved or critical issues to higher management.
Support preventive maintenance and AMC activity tracking.
Provide guidance/training to end-users/clients when required.
Identify recurring issues and suggest process improvements.
Ensure data confidentiality and security in all service processes.
Maintain excellent verbal and written communication with clients and team
members.
Technical Skills:
MS Office (Excel, Outlook), Google Sheets
Ticketing tool management
Basic technical knowledge of networking and surveillance/security systems (CCTV,
Intrusion Systems, Fire Alarm, IoT devices)
Job Types: Full-time, Permanent, Fresher
Pay: ₹13, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
-
Service Coordinator
2 days ago
Pune, Maharashtra, India Nihva Technologies Pvt Ltd Full time**Job Title**: Service Coordinator **Department**: Customer Service / After-Sales / Service Operations **Location**: Pimpri-Chinchwad, Pune **Reporting To**: Service Manager / Operations Head **Company**: Nihva Technologies Pvt Ltd **Main Function of the Job** To coordinate and manage all **service-related activities**, including scheduling service...
-
Service Support Coordinator
2 weeks ago
Aarey Milk Colony, Mumbai, Maharashtra, India Yuratech Global Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per yearService Support Coordinator :1) Knowledge of Computer Service Support2) Coordination with the customer and understand their service support requirement3) Identify the issue with the senior support team member4) Arrange onsite Engineer for service support5) Arrange onsite Engineer for installation of the Computers6) Take Reports from service support partner...
-
Service Coordinator
5 days ago
Pune, Maharashtra, India Nakoda Machinery Pvt Ltd Full timeGreeting !! Nakoda Machinery Pvt. Ltd., is a renowned organisation in Earthmoving, Mining and Construction Machinery Sector. We are the Manufacturer, Supplier and Service Providers of our in-house designed equipment like Crawler Drills, Hydraulic Crawler Drills, Self-propelled Crawler Drills, Blast Hole Drills, Gas Hydraulic Rock breakers, Pedestal Boom...
-
Swargate, Pune, Maharashtra, India Integrated Active Monitoring Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 2,40,000 per yearTASK BRIEFWe are looking for both freshers and experienced candidates to join our technical support team. As a Site Support Engineer, you will be responsible for providing on-site and remote support for RFID systems, including tunnels, antennas, PLCs, readers, and anti-theft detection systems. This role combines hands-on fieldwork with technical...
-
IT Service Coordinator
7 days ago
Pune, Maharashtra, India Systems Plus Pvt Full time**Location: Pune** **Employment Type: full-time** **Designation: IT Service Coordinator** **Job Details**: **Position Request: IT Service Coordinator** **Overview** We are requesting support in sourcing an offshore **IT Service Coordinator**. This position will serve as the primary point of coordination for incoming IT service requests, scheduling and...
-
Service Coordinator
7 days ago
Pimpri, Pune, Maharashtra, India Patvin Engineering Pvt Ltd Full time**Key Responsibilities**: - Plan and schedule service calls based on priority and technician availability. - Coordinate with clients and internal teams to ensure seamless execution of service tasks. - Serve as the primary point of contact for customer inquiries related to service requests. - Address customer complaints and escalate issues as required for...
-
Service Coordinator
5 days ago
Pune, India United Solutions Full time1) Service Coordination Between customer, service engineers and various other teams. 2) Sparepart inventory management. 3) Keeping a track of all the complaint registered. 4) preparing the Performance report of all the service engineers. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: -...
-
Service Engineer
2 weeks ago
Pune, India Om Sai Global HR Service Full timeJob Description:- We are looking for a Service Engineer for our client place based at Pune (Maharashtra) location. The Service Engineer will play a crucial role in maintaining the operational efficiency of industrial machinery. You will be responsible for on-site troubleshooting, preventive maintenance, and providing technical support to clients. This...
-
Service Engineer
1 day ago
Pune, Maharashtra, India Om Sai Global HR Service Full time ₹ 6,00,000 - ₹ 10,00,000 per yearJob Description:-We are looking for a Service Engineer for our client place based at Pune (Maharashtra) location. The Service Engineer will play a crucial role in maintaining the operational efficiency of industrial machinery. You will be responsible for on-site troubleshooting, preventive maintenance, and providing technical support to clients. This...
-
Steel Structure Design Engineer
1 day ago
Hinjawadi, Pune, Maharashtra, India Consulting Engineer Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDear Candidate,Hope you are doing wellWe are pleased to inform you that International Design & Engineering Solutions Pvt. Ltd., Pune, is currently hiring experienced professionals for the position of Structural Design Engineer.Location: Hinjawadi Phase 1, PuneEmployment Type: Full-timeExperience: 5–8 yearsEducation: BE Civil / ME Civil / ME / M. Tech...