Service Support Coordinator

Logistic Co-Ordinator: 1) Knowledge of Logistics and courier for general day to day naterial. 2) Coordination with Courier companies 3) Arranging Daily pick up from Office/warehouse. 4) Maintaining all Docket details and following up with Logistics vendors for timely delivery. 5) Coordination with customers for pick up of rejected/service material/spare...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

Experience - 5 years - Coordinate and schedule service appointments and field visits for service technicians. - Serve as the primary point of contact for customers regarding service inquiries and requests. - Monitor and track service orders to ensure timely completion. - Maintain and update service records and documentation in the service management...

**About Yoga Group**: With 27 years of excellence, Yoga Group is a leading name in the medical equipment and surgical products industry. We are committed to supporting healthcare professionals in making better decisions by offering a comprehensive range of high-quality products. With a strong presence across Western Maharashtra, we are the authorized channel...

**About Prama Instruments Pvt. Ltd.**: **Job Summary**: The Service Coordinator is responsible for managing and coordinating all service-related activities, including scheduling service visits, tracking service requests, liaising between customers and service engineers, and ensuring timely resolution of service issues. This role is pivotal in ensuring...

**Responsibilities**: - Coordinate service requests from initiation to resolution, ensuring adherence to Service Level Agreements (SLAs). - Act as the primary point of contact between customers and the service center, providing timely updates and feedback. - Conduct aggressive follow-up with the service center to expedite resolution and closure of service...

**Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...

**Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...