Service Coordinator
1 day ago
Role Definition : Taking Ownership of Achieving Assigned Objectives
**PRIMARY RESPONSIBILITIES**
Effective Time Management Post Order Processing
Efficient handling of Customer Complaints / Feedback
Efficient Coordination with Service Team
High Level of Inter Departmental Coordination & Co-operation
**GENERAL RESPONSIBILITIES**
Responsible for Order Process Management
Offer Submission
Clarifying Order Terms
Finalizing Commercial offer with Principal/ Factory / Stores
Clarification on PO from Sales/ Customer
Dispatch Management
Payment Collection & Recovery
**Responsible for Software data entry & MIS**
Responsible for keeping Data up-to-date on the system
Verification of data for correctness
**Responsible for Coordination of Machine Installation**
Follow up for information of machine landing at port
Get clarification wherever necessary
Updates to all concerned people/ department
Custom clearance co-ordination
**Responsible for Follow up for Readiness of site for Installation**
Follow schedule, process of installation
Follow up for readiness of site of installation of Machine
Coordinate with Service Engineer / manager for preparation of site.
Responsible for Co-ordination Deputation of engineer for installation
**Responsible for Efficiently handling & handing over service / complaint details to Engineers**
Attend Service Calls from Customers with high proficiency
Provide telephonic support through Service Engineer
Co -ordination of Engineers for AMC visits, breakdown visits
Coordination of Engineers for Travelling all over India as per requirement of service calls
Excellent Customer Interaction & Relation Building
**Responsible for Coordinating for logistics of Spares**
Documentation of Logistics
Delivery Follow up of Spares
Payment follow up & Recovery
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7400185158
-
Service Coordinator
1 day ago
Mumbai, Maharashtra, India Excel Electro Industries & Leasing Pvt Ltd Full timeJob title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...
-
Service Coordinator
1 day ago
Mumbai, Maharashtra, India Beckman Coulter Life Sciences Full timePosition Summary: Coordinate with all stakeholders to ensure smooth service operations - Coordination**:Coordinate with all stake holders **(RSM,FSE and Subject specialist in India/Europe, Commercial team, Service admin team and **speed up service delivery for end customers**. This person shall be responsible for handling the Hotline service (Receive and...
-
Service Coordinator
1 week ago
Mumbai, Maharashtra, India Vasu Infosec Pvt Ltd Full time**Job Title**: Service Coordinator **Location**: Mumbai (Office-based) **Experience**: 2-3 Years in IBMS & Fire Fighting System Installation, Commissioning & Coordination **Industry**: Fire & Life Safety / IBMS / MEP / Security Systems **Job Summary** **Educational Qualification & Experience** - **Education**: Diploma in Electronics (BE/B.Tech preferred...
-
Service Coordinator
1 week ago
Navi Mumbai, Maharashtra, India Impact Solution Full timeCurrently we are hiring for Service Coordinator for Manufacturing at Navi Mumbai Service Coordinator Location: Navi Mumbai Joining: Immediate Experience: 2-3 years As the Service Coordinator, you will be an integral part of the Sales& Service team, supporting them in the execution of the overall service strategy. Your valuable support to our Service...
-
Service Coordinator
1 week ago
Mumbai, Maharashtra, India Fropel technology Full time**Job Title - Service Coordinator** **Experience - 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.** **Notice period - Immediate joiner / 15 days** **Qualification - Bachelor’s degree in any field.** **Location - Lower parel, Mumbai** **Key Responsibilities**: - **Respond promptly to...
-
IT Service Coordinator
1 day ago
Borivali, Mumbai, Maharashtra, India Bitsy Infotech Pvt Ltd. Full timeIT Service Coordinator. Key Responsibilities: - Act as the primary point of contact for clients regarding service inquiries and issues. - Coordinate and oversee service requests, ensuring timely and effective resolution. - Collaborate with technical teams to schedule and prioritize service delivery. - Maintain accurate records of service requests and...
-
Service Coordinator
1 day ago
Vidyavihar, Mumbai, Maharashtra, India Dixit Infotech Full time**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...
-
Service Coordinator
1 day ago
Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time**Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...
-
Service Coordinator
2 weeks ago
Chembur, Mumbai, Maharashtra, India AVS Industrial Solutions LLP Full time**Job Summary**: We are looking for a responsive and organized **Service Coordinator** to be the first point of contact for all incoming service calls. This role is crucial in ensuring quick, effective communication between customers, service technicians, and internal departments. The Service Coordinator will manage service requests from intake to...
-
Service Coordinator
1 day ago
Mahim, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full timeGreetings, We have an excellent opportunity for Service Coordinator Location : Mahim Experience : 2+ years Role: Attend to customer service calls on phone, manage the work allocation thru the service management system, make repair quotations in Tally and interact with the customer for approval, coordinate with services and spares team for completion and...