Service Coordinator

2 days ago


Mumbai Maharashtra, India Fropel technology Full time

**Job Title - Service Coordinator**
**Experience - 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.**
**Notice period - Immediate joiner / 15 days**
**Qualification - Bachelor’s degree in any field.**
**Location - Lower parel, Mumbai**

**Key Responsibilities**:

- **Respond promptly to OEM/Dealer inquiries regarding water purification spares.**:

- **Prepare and send accurate quotations in line with customer requirements.**:

- **Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.**:

- **Ensure timely dispatch of spares by closely following up with the Stores.**:

- **Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.**:

- **Work cross-functionally to address any delays or operational issues.**

**Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.**

**Skills**:

- **Proficiency in CRM / SAP, Knowledge of MS Office.**:

- **MS Office (Excel, Word).**:

- **Strong communication skills, both verbal and written.**

**Excellent organizational and multitasking abilities**

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

**Speak with the employer**
+91 8484876325


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