Service Coordinator

2 days ago

Andheri Mumbai Maharashtra, India Millenia Technologies (I) Pvt Ltd Full time

BACK OFFICE COORDINATOR

Reports To: Management

Salary Range: 15K to 25K

Location : Andheri, Mumbai

**Position Purpose**:
A Back Office Coordinator’s role is, supporting the Service Engineer team in attaining monthly and annual targets through proposal writing, contract development, and effective communication with the new and existing clients, external distributors, representatives and agents. A Back Office Coordinator resolves all complex inquiries from the clients and ensures customer satisfaction.

**Essential Duties and Responsibilities**:
- Communicate effectively with Service Team and their clients also with the foreign principals to maintain existing relationships.
- Providing sales and administrative support through various office duties such as answering the phone, making calls to vendors, managing calendars, scheduling site visits for Engineer, etc.
- Supporting the service team in attaining set targets
- Preparing monthly, weekly or daily analysis as instructed by the Director of Sales
- Input new Lead inquiries into the company’s database and update program files in the database as needed.
- Maintaining files and records with effective filing systems Maintaining an efficient work environment while contributing to the overall success of the organization
- Coordinating and responding to all requests of internal meetings
- Assisting in the implementation of service strategy as prepared by the Service Head.
- Retain a knowledge of venues, restaurants, tours, etc. to provide accurate assessment of particular needs of service team.
- Create proposals and contracts that accurately reflect the services requested. This includes: word processing, creative writing, costing and research
- Follow up with clients for the orders, payment follow up, etc.

**Skills and Specifications**:

- Excellent polite and persuasive communication skills
- Passionate, hard worker and well organized professional with power to prioritize and multitask
- Should exert sound judgment, discretion and preserve confidentiality
- Ability to meet deadlines
- Good liaison with all other department members
- Able to work in team and willing to put up to team
- Pays attention to detail
- Flexiblity in work
- Able to operate in different work conditions such as on-site, off site
- Able to work alone
- Can work well in a fast-paced environment
- Self-Starter who is proactive and motivated.

**Education and Qualifications**:

- Bachelor’s degree in Commerce, etc
- 1-3 years of industry experience or a related customer service experience required
- Computer skills - Ms-Excel, word, MS windows, Internet, and Power point, Ms. Outlook
- Good Typing Skill

Compensation

Fulltime

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Are you comfortable with the location?

**Experience**:

- Back Office Coordinator: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 10/03/2025
Expected Start Date: 16/03/2025

  • Service Coordinator

    2 days ago

    Andheri, Mumbai, Maharashtra, India Alustruct Engineering Full time

    Interact/Coordinate with partners to fulfil service requests in defined TAT. - Provide superior customer service - Preparing different Reports, i.e. Daily/Weekly/Monthly. - Validation of documents required for claims approvals & fulfillment. - Ensuring regular updates in system - Validation/Recon of Vendors Payables Graduate or Equivalent. - Experience of...

  • Service Coordinator

    2 weeks ago

    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Service Coordinator

    6 days ago

    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Service Coordinator

    6 days ago

    Andheri, Mumbai, Maharashtra, India Pentagon System & Services Pvt Ltd Full time

    Openings for Service Coordinator **Skills**: Call Monitoring, Logging Calls, Reverting on mails Working on Ticketing Software Raising SLA Vendor Coordination MIS Maintanence (Excel knowledge is required) **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: - Day...

  • Service Coordinator

    2 weeks ago

    Andheri, Maharashtra, India Millennia Technologies Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Service Coordinator – Service DepartmentLocation: MIDC, Andheri, MumbaiReports To: Manager – Service & SupportDepartment: ServiceRole PurposeThe Service Coordinator (Fresher) will support the after-sales service team in ensuring a smooth and positive customer experience. This role focuses on assisting in scheduling service visits, managing...

  • Service Coordinator

    2 days ago

    Andheri East, Mumbai, Maharashtra, India Oriflamme IT SOlutions Full time

    We have urgent openigns for the post of **Service Coordinator.** - **Job Location =**Andheri East MIDC. - **Fix Salary =** 20000 per month. - **Experience =** 2 to 5 Years+ - **Note =** Immeidate Joiner. **Job description** - handling incoming customer complaint. - Coordinate and schedule service appointments with customers. - Communicate with customers to...

  • Service Coordinator

    4 days ago

    Mumbai, Maharashtra, India Excel Electro Industries & Leasing Pvt Ltd Full time

    Job title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...

  • Service Coordinator

    7 hours ago

    Mumbai, Maharashtra, India Dixit Infotech Full time

    **About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

  • Service Coordinator

    1 week ago

    Andheri, Mumbai, Maharashtra, India Fidelix Infosolutions Private Limited Full time

    Allocate engineers based on service call level and nature of the issue (hardware or software) while prioritizing critical complaints like server or network outages. Forward complaints to the technical team for remote troubleshooting. If unresolved remotely, escalate and assign an on-site engineer. Follow up with engineers every 30 minutes to 1 hour based...

  • Service Coordinator

    7 hours ago

    Mumbai, Maharashtra, India ACCUREX BIOMEDICAL PRIVATE LIMITED Full time

    **Service Coordinator** **Job Location**:Mumbai - Mahim **Job Type**:Full Time **Qualification**:Bachelor's degree **Experience**:1 - 2 Years **Job Overview** We are actively looking for a dynamic Service Coordinator to join our team. The service coordinator should have good communication. **Key Responsibilities** - Experience in a similar role (service...