Service Coordinator

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

**Position Purpose**: A Service Coordinator’s role is, supporting the Service Engineer team in attaining monthly and annual targets through proposal writing, contract development, and effective communication with the new and existing clients, external distributors, representatives and agents. A Service Coordinator resolves all complex inquiries from the...

Job Title: Service Coordinator – Service DepartmentLocation: MIDC, Andheri, MumbaiReports To: Manager – Service & SupportDepartment: ServiceRole PurposeThe Service Coordinator (Fresher) will support the after-sales service team in ensuring a smooth and positive customer experience. This role focuses on assisting in scheduling service visits, managing...

Post- Service coordinator (EPBX/CCTV)Location- AndheriEducation- GraduateSKill and job duties as followsAn EPABX Service Coordinator manages EPABX system operations, coordinating maintenance, resolving client issues, and overseeing service delivery to ensure smooth communication for clients.Key duties includetroubleshooting faults, scheduling service...

**Job Summary**: **Key Responsibilities**: - Handle incoming and outgoing calls with professionalism. - Coordinate with customers and internal departments for smooth operations. - Maintain records, reports, and service updates. - Perform basic data entry and reporting using MS Office (Word, Excel). - Assist in scheduling and tracking service appointments. -...

Job title - Service Coordinator Qualification - Graduated or equivalent Degree/Diploma Language known - English & Hindi(Must) Job location - Churchgate Experience - 2 to 5 yrs The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a...

The Service Coordinator manages the schedules and day to day operations of all the Technical Service Personnel. He/She must be able to manage Technical Service Personnel in a professional manner. The work environment is fast paced and the Coordinator will need to be able to make quick and sound decisions. The Coordinator is responsible for working in tandem...

Allocate engineers based on service call level and nature of the issue (hardware or software) while prioritizing critical complaints like server or network outages. Forward complaints to the technical team for remote troubleshooting. If unresolved remotely, escalate and assign an on-site engineer. Follow up with engineers every 30 minutes to 1 hour based...