Escalation Specialist Trading

7 days ago


Bengaluru, Karnataka, India AL Fahad Global Enterprises Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Salary -Upto 5LPA

Experience -1 year +

Role Description

This is a full-time, on-site role for an Insurance Customer Service representative located in Bengaluru. The role involves assisting customers with inquiries, resolving issues, ensuring satisfaction, and providing an excellent customer experience. Responsibilities include responding to customer queries via phone and other channels, maintaining professionalism, and ensuring prompt and accurate service delivery.

Qualifications

  • Expertise in Customer Support, Customer Service, and Customer Experience
  • Strong skills in Customer Satisfaction and Phone Etiquette
  • Excellent interpersonal and communication abilities
  • Ability to handle complex inquiries and maintain a customer-focused approach
  • Prior experience in insurance services or a related field is a plus


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