Customer Success Consultant

What You'll DoGet involved in the entire customer lifecycle from on-boarding through the account growth phaseProvide product training to enable the customers to realize the potential of ZeaplIdentify product usage gaps and provide actionable solutions to the customersBuild value-based relationships with customers and create Zeapl champions at enterprise...

Key ResponsibilitiesCustomer relationship management:  Build and maintain strong, long-term relationships with key customers and stakeholders to ensure a high level of satisfaction.Onboarding and implementation:  Guide new and existing clients through the onboarding process, from product setup and training to successful implementation.Product adoption...

As a Customer Success Manager, you will be performing a broad range of tasks such as maintaining ongoing customer relationships, networking, implementing customer success programs, and minimizing churn.Provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and...

Required SkillsBS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical fieldMinimum 5 years relevant work experience in pre-sales, support, customer success, consulting or similar rolesStrong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers,...

Job   Key responsibilities In this role, you will be responsible for:    Proficient in communication & capable of effectively managing customer interactions. Building and maintaining strong relationships with customers, understanding their needs, and ensuring their satisfaction with Adobe DME products and services.  Assisting customers in effectively...

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