Customer Success Consultant

19 hours ago

Noida, Uttar Pradesh, India The Curators Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Summary

We are seeking a dynamic Client Success Consultant who will serve as the primary point of contact for U.S.-based clients. The role focuses on building strong relationships, understanding client business needs, and ensuring successful delivery of IT solutions and services. Technical training will be provided, so the ideal candidate should bring strong client management skills, consulting mindset, and the ability to translate business challenges into solution opportunities.

Key Responsibilities

  • Act as a trusted partner for client stakeholders, ensuring high levels of satisfaction and engagement.
  • Build and maintain long-term relationships with U.S. clients, focusing on value delivery.
  • Conduct discovery discussions to understand client business goals and challenges.
  • Collaborate with internal teams to design and present suitable IT solution recommendations.
  • Facilitate smooth project execution by aligning client expectations with delivery teams.
  • Provide ongoing client support, identify opportunities for process improvements, and drive account growth.

Must-Have Qualifications

  • 8+ years of experience in client success, client servicing, account management, or consulting roles within IT services/solutions.
  • Proven experience working with U.S.-based clients.
  • Exceptional relationship-building, communication, and presentation skills.
  • Strong business acumen with the ability to understand client needs and align them with solutions.
  • Willingness to work in U.S. time zones.

Good to Have (Not Mandatory)

  • Exposure to CRM, Cloud, ERP, or IT solution platforms.
  • Experience in consulting or pre-sales discussions.
  • Ability to work with cross-functional technical teams.

Why Join Us

  • Opportunity to work directly with U.S. clients on high-impact IT solution engagements.
  • Be part of a client-centric, growth-oriented team.
  • Learn and grow with technical training provided on IT solutions and platforms.
  • Hybrid work flexibility and global exposure.

  • customer success

    3 days ago

    Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job   Key responsibilities In this role, you will be responsible for:    Proficient in communication & capable of effectively managing customer interactions. Building and maintaining strong relationships with customers, understanding their needs, and ensuring their satisfaction with Adobe DME products and services.  Assisting customers in effectively...

  • Customer Success Manager

    7 days ago

    Noida, Uttar Pradesh, India Trangile Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Success ManagerLocation: NoidaExperience: 10+ YearsAbout the Role:We are looking for a dynamic and customer-focused Customer Success Manager with strong experience in either ERP Solutions or "WMS solutions". The ideal candidate will be responsible for managing client relationships, driving customer satisfaction, and ensuring seamless support and...

  • Customer Success Specialist

    1 week ago

    Noida, Uttar Pradesh, India Oracle Financial Services Software Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Senior Customer Success Specialist Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission-critical applications and infrastructure on the Java SE platform. Java Platform, Standard...

  • Customer Success Manager

    23 hours ago

    Noida, Uttar Pradesh, India Kovaion Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...

  • Customer Success Manager

    1 week ago

    Noida, Uttar Pradesh, India Pinga SOlutions Pvt. Ltd Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    The Customer Success Manager (CSM) plays a pivotal role in ensuring that every customer achieves measurable success using the Pinga ERP platform. This role bridges the gap between product implementation, customer adoption, and long-term value delivery. The CSM works closely with customers post-implementation to ensure smooth onboarding, optimal usage,...

  • Customer Success and Support

    1 day ago

    Noida, Uttar Pradesh, India Invia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    My Fleet Manager (MFM) Service Desk Analyst - Shift timings - 3 AM to 12 noonAs a key member of the Customer Success team, you will be responsible for providing high-quality customer support and fostering long-term relationships with telecommunications clients. This role requires exceptional communication skills, technical proficiency, and a strong...

  • Customer Success Manager

    1 day ago

    Noida, Uttar Pradesh, India Attentive Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About is a fast-growing vertical SaaS start-up, funded by PeakXV (Surge), Infoedge and Vertex Ventures, that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their operations and grow their revenue through our simple & easy-to-use software...

  • Customer Success Associate

    1 week ago

    Noida, Uttar Pradesh, India Melimu Edutech Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Customer Relationship ManagementSupport the Customer Success Manager in managing assigned customer accounts and maintaining ongoing engagement.Assist with customer onboarding, product training sessions, and adoption initiatives.Serve as an additional point of contact for customer queries and ensure timely resolution.Billing, Renewals &...

  • Customer Success Manager

    22 hours ago

    Noida, Uttar Pradesh, India LeadSquared Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior/Lead Customer Success Manager (Enterprise)Location:Bengaluru / Noida / MumbaiFunction:Customer SuccessReports to:Director, Customer SuccessAbout LeadSquaredLeadSquared is a fast-growing SaaS company in the CRM and revenue acceleration space. We empower organizations across BFSI, EdTech, Healthcare, and other emerging verticals to drive high-velocity...

  • Customer Success Manager

    19 hours ago

    Noida, Uttar Pradesh, India Hirestar Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Description is a leading background verification company powered by blockchain technology. Our platform enhances transparency and ensures tamper-proof reports, setting us apart in the industry. We offer comprehensive verification services, including educational degree checks, past employment verifications, Aadhaar, PAN, and driving license...