Customer Success Manager

Role Purpose· To ensure customers successfully adopt and continuously use the Eximius recruitment platform - resulting in strong hiring outcomes, revenue growth (credits, subscription upgrades), and long-term customer satisfaction.· This role leads the Customer Success function and directly contributes to growth and retention.Key ResponsibilitiesCustomer...

ACustomer Success Leadensures that customers derive maximum value from a SaaS product — driving adoption, retention, and expansion. The role bridgesproduct, sales, and support, acting as the strategic partner for clients post-sale.Key Responsibilities:Customer Onboarding & AdoptionGuide new customers through onboarding and product setup.Design and...

As a Customer Success Manager, you will be performing a broad range of tasks such as maintaining ongoing customer relationships, networking, implementing customer success programs, and minimizing churn.Provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and...

Key ResponsibilitiesCustomer relationship management:  Build and maintain strong, long-term relationships with key customers and stakeholders to ensure a high level of satisfaction.Onboarding and implementation:  Guide new and existing clients through the onboarding process, from product setup and training to successful implementation.Product adoption...

About the RoleAs a member of our stellar customer experience team, you will work closely with some of the fastest-growing companies in the world as their direct line of contact and support. You'll partner with our account management, product, and engineering teams to resolve customer questions, manage product feedback, and help improve the overall customer...

About Us is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costsHow do we do itRezo's AI-Powered contact center...

We are an AI-led institute and product company, designing and delivering advanced AI solutions that transform education, enterprises, and everyday problem-solving. We are looking for a Customer Journey Success Manager who can ensure that every customer not only uses but thrives with our products.Role Overview:This role goes beyond customer support and...

Client is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, client rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. We're passionate about...

Job Description – Customer Success Executive (SaaS Product) Location: Noida Experience: 1 to 5 YearsRole Summary & Key Objectives We are looking for a Customer Success Executive with 1–5 years of experience in handling SaaS products. The role focuses on driving customer adoption, ensuring high engagement, and delivering a smooth customer journey from...

Job Title: Customer Success Specialist (3Exp to 5Exp )Type: Full TimeLocation - Noida, BangaloreAbout CompanyZARTHI is a technology service provider that acts as a catalyst for businesses. We have established relationships with companies and organizations such asHaldirams, Thirdwave Coffee, m-Pocket, UNICEF, and UNDP.Beyond providing technology support, we...