customer success

8 hours ago

Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job   Key responsibilities In this role, you will be responsible for:    Proficient in communication & capable of effectively managing customer interactions. Building and maintaining strong relationships with customers, understanding their needs, and ensuring their satisfaction with Adobe DME products and services.  Assisting customers in effectively implementing and adopting the product, ensuring they achieve their desired outcomes. Uncovering customer pain points, mapping workflows and aligning Adobe solutions to solve key business challenges. Managing renewals, identifying upselling and cross-selling opportunities, and working with the sales team to drive revenue growth. Gathering and analyzing customer feedback to provide insights for product improvement. Understanding the customer's business goals, challenges, and industry trends and leveraging that knowledge to provide guidance and align Adobe product with their objectives.  Delivering presentations for business reviews, webinars & product demos, and sharing best practices with customers. Demonstrating basic understanding of Adobe Digital media products with understanding of customer use cases and recommending solutions.      What you need to succeed 3 to 5 years relevant work experience in a customer facing role with account management, Business development or Customer Success. Strong communication and interpersonal skills with proven results working as a trusted advisor to drive business value for clients. Basic understanding of Adobes Creative Cloud and Document Cloud (Digital Media) Solutions Ability to prioritize, multi-task, and perform effectively under pressure with exceptional presentation, process-oriented mindset and communication skills (both verbal and written) Proficiency in any of the European languages (German, French, Spanish or Swedish) would be an advantage.

  • Customer Success Analyst

    3 weeks ago

    Noida, Uttar Pradesh, India Diligente Technologies Full time

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  • Customer Success Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India Diligente Technologies Full time

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  • Customer Success Analyst

    2 weeks ago

    Noida, Uttar Pradesh, India Diligente Technologies Full time

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  • Customer Success Manager

    1 week ago

    Noida, Uttar Pradesh, India AppX (YC S21) Full time

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  • Customer Success Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 80,00,000 - ₹ 1,20,00,000

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  • Manager - Customer Success

    3 weeks ago

    Noida, Uttar Pradesh, India Spectral Consultants Full time

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  • Customer Success Professional

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Overview:As a valued member of our customer success team, you will play a key role in ensuring customers derive maximum value from our product. Your mission is to help create knowledge bases, maintain customer relationships, and successfully onboard new customers post-sale.Act as a trusted advisor to customers, guiding them through onboarding, product...

  • Customer Success Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Uplers Full time

    Job DescriptionMust have skills required :Customer Success, Account Management, crm tools, Problem-solving, Technical Products, Client ServicingGood to have skills :SaaS, Zoho, HubSpot, Freshdesk, bachelor's degreeRannkly (One of Uplers Clients) is Looking for:Customer Success Associate who is passionate about their work, eager to learn and grow, and who is...

  • Customer Success Manager

    12 hours ago

    Noida, Uttar Pradesh, India Kovaion Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...

  • Customer Success

    3 weeks ago

    Noida, Uttar Pradesh, India EisenVault Full time

    We are seeking a proactive and client-focused professional to join our team as a Customer Success & Implementation Associate. This role offers a unique blend of customer support, onsite client engagement, cross-functional coordination with engineering, and the opportunity to grow into project implementation and delivery.Key Responsibilities:- Respond...