Inside Sales Representative

2 hours ago

Mulund East, Maharashtra, India FusionStor Mega Networks Pvt Ltd Full time ₹ 1,44,000 - ₹ 2,88,000 per year

Job Description: Inbound Inside Sales Expert – IT Sector

Job Title: Sr. Executive / Executive -Inside Sales

Location: Mulund (Mumbai)

Experience: 1-7 years in Inside Sales role in any sector.

Fresher with inclination towards customer support and sales can also apply.

Website:

Role Overview:

We are looking for a highly driven Inbound Inside Sales Expert with experience in IT hardware sales. The ideal candidate will be responsible for managing inbound sales inquiries, engaging with potential customers, qualifying leads, and closing sales. You will work closely with the sales, marketing, and pre-sales teams to ensure a seamless customer journey and drive business growth.

Key Responsibilities:

Handle Inbound Leads & Sales Queries:

  • Respond to inbound sales inquiries via calls, emails, and chat.
  • Qualify and convert incoming leads into sales opportunities.
  • Follow up with potential customers to nurture relationships.

Customer Consultation & Solution Selling:

  • Understand customer requirements and recommend suitable IT hardware solutions (Servers, Laptops, Storage, etc.).
  • Provide pricing, technical specifications, and product comparisons.
  • Educate customers on the benefits of our products and services.

Sales Pipeline Management:

  • Maintain and update CRM systems with accurate sales data.
  • Ensure timely follow-ups on leads and opportunities.
  • Work towards achieving sales targets and conversion KPIs.

Collaboration & Coordination:

  • Work closely with pre-sales, technical, and logistics teams to ensure smooth order processing.
  • Coordinate with vendors and partners for pricing, availability, and procurement.

Market & Product Knowledge:

  • Stay updated on industry trends, new IT products, and competitor activities.
  • Provide feedback to the marketing team to improve lead generation strategies.

Key Requirements:

Experience & Industry Knowledge:

  • 1-4 years of inside sales experience in similar role across industries
  • Familiarity with international & domestic market dynamics

Sales & Communication Skills:

  • Proven track record of achieving or exceeding inside sales KRAs.
  • Strong consultative selling and negotiation skills.
  • Excellent verbal and written communication skills.

Tech-Savvy & Process-Oriented:

  • Knowledge of Online, Inbound Sales Processes and procedures.
  • Ability to work independently with minimal supervision.

Qualification:

  • Bachelor's degree in Business, IT, or a Graduation (preferred).

What We Offer:

Career growth in a fast-growing IT business

Work with global vendors and enterprise clients

Friendly and professional work environment

Interested candidates can revert with their update resume along with below mentioned details: -

Total Relevant Experience: -

Current CTC: -

Expected CTC: -

Notice period: -

Location: -

Job Types: Full-time, Fresher

Pay: ₹12, ₹24,000.00 per month

Work Location: In person

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