Lead Generation
4 days ago
Job Summary:
Qualification: Any Engineering graduate
Experience: Fresher – 2 Years
No of opening: 2
Location: Mulund
Roles & Responsibilities:
- Handle Inbound Digital Enquiries: Respond to and manage all incoming digital inquiries from prospective customers in a timely and professional manner.
- Qualify Leads: Assess the needs, budget, and interest of digital leads to determine if they are a good fit for the company's products or services.
- Manage the Sales Pipeline: Actively track and manage a pipeline of digital leads using a Customer Relationship Management (CRM) system, ensuring all interactions are logged accurately.
- Provide positive leads information on to the respective Sales Executives for further sales processing. Working closely with the sales team to ensure a seamless handoff of qualified leads and with marketing teams to align strategies and achieve company targets.
- Contribute to Sales Goals: Meet and exceed weekly and monthly targets for lead qualification, sales activities, and new deals.
- Generate quotes: Work directly with sales executives to create accurate, professional, and timely quotations for customers based on their specific inquiries and requirements. Drafts and prepares the initial price quotes based on the specifications gathered by the on-site executive.
- Sourcing and configuring products: For complex products, the internal team handles the back-office product configuration, ensuring the quote aligns with all customer needs and technical requirements.
- Ensure accuracy: Review all quotes for completeness and compliance with company policies and procedures before they are sent to the customer in co-orination /approval of Sales representative. They double-check all quotes for errors and ensure that the pricing and terms comply with company policy. The internal team ensures all quotes use correct pricing and the latest product information, reducing the risk of costly errors.
- Adding branding and collateral: The team can add approved marketing materials, such as brochures or case studies, directly to the quote document, ensuring a consistent brand experience.
- Coordinate with external sales: Communicate with on-site sales executives to ensure quote details align with their customer conversations and strategies.
- Manage customer data: Accurately enter and maintain quote details, customer information, and project statuses within the company's customer relationship management (CRM) software.
- Order processing: Process the customer's purchase orders and coordinate with relevant departments like logistics and production to ensure timely delivery.
- Expedite requests: Handle requests for rush orders and communicate with the logistics team to make any necessary adjustments.
- Internal collaboration: Work with other internal teams, such as technical, marketing, and finance departments, to gather information and ensure a seamless sales process.
- Troubleshoot issues: Proactively address potential issues that may delay order fulfillment or impact customer satisfaction.
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