BPO Trainer

20 hours ago


Delhi, Delhi, India NIIT Foundation Full time ₹ 3,12,000 - ₹ 3,60,000 per year

Responsibilities:

  • Deliver training on BPO Voice, Customer Service & Communication Skills
  • Conduct role plays, mock calls, and regular student assessments
  • Mentor and guide students for interview and workplace readiness
  • Prepare lesson plans, training materials, and maintain records
  • Coordinate with the placement team to ensure student employability

Requirements:

  • Graduate in any discipline (preferred in Communication/Business)
  • 1–3 years of experience in BPO/Customer Service sector
  • Strong English & Hindi communication skills; regional language an advantage
  • Good facilitation, mentoring, and interpersonal skills
  • Basic computer knowledge (MS Office, Internet, Email)
  • Prior training experience preferred

Job Type: Full-time

Pay: ₹26, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person


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