BPO Trainer
20 hours ago
Responsibilities:
- Deliver training on BPO Voice, Customer Service & Communication Skills
- Conduct role plays, mock calls, and regular student assessments
- Mentor and guide students for interview and workplace readiness
- Prepare lesson plans, training materials, and maintain records
- Coordinate with the placement team to ensure student employability
Requirements:
- Graduate in any discipline (preferred in Communication/Business)
- 1–3 years of experience in BPO/Customer Service sector
- Strong English & Hindi communication skills; regional language an advantage
- Good facilitation, mentoring, and interpersonal skills
- Basic computer knowledge (MS Office, Internet, Email)
- Prior training experience preferred
Job Type: Full-time
Pay: ₹26, ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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