AM Operations|International

7 days ago


Delhi, Delhi, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Trainer to join our team in the domestic sector, with 3 to 7 years of experience. The ideal candidate will have a strong background in training and development.

Roles and Responsibility

  • Design and deliver comprehensive training programs to enhance employee skills and knowledge.
  • Develop and implement effective training strategies to meet business objectives.
  • Conduct workshops, seminars, and other training sessions to engage employees.
  • Evaluate training effectiveness and provide feedback for improvement.
  • Collaborate with subject matter experts to create relevant training content.
  • Manage training records and reports to track progress.

Job Requirements

  • Proven experience in training and development, preferably in a BPO or call centre setting.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to design and deliver engaging training programs.
  • Strong analytical and problem-solving skills to evaluate training effectiveness.
  • Experience with adult learning principles and instructional design models.
  • Familiarity with e-learning platforms and authoring tools.

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