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Voice and Accent Trainer(American)

3 weeks ago


Delhi, Delhi, India Trivium Education Services Full time

Key Responsibilities:

  • Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees.
  • Assess trainees current communication and accent levels to design customized training plans.
  • Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage.
  • Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication.
  • Create and maintain training content, exercises, and audio/visual materials for continuous learning.

Role- Contractual (6 Months)

Work Mode- WFO(Hybrid)

Required Skills & Qualifications:

  • Bachelors degree in English, Communication, or any related field (Masters preferred).
  • Minimum 25 years of experience as a Voice & Accent Trainer, preferably in a BPO, EdTech, or Corporate Training environment.
  • Strong command over American English pronunciation, vocabulary, and cultural nuances.
  • Excellent presentation, coaching, and facilitation skills.

Preferred Qualifications:

  • Certification in TESOL / TEFL / CELTA or similar training credentials.
  • Exposure to Customer Service, Soft Skills, or Business Communication training.
  • Experience conducting virtual training sessions (Zoom, MS Teams, or similar platforms

Job Type: Contractual / Temporary

Contract length: 6 months

  • Ability to assess learning needs and tailor training methodologies accordingly.
  • Proficient in MS Office, Google Workspace, and basic e-learning tools.