Key Accounts Manager

2 days ago

Pune, Maharashtra, India Machine Maker Full time ₹ 4,80,000 - ₹ 8,40,000 per year

Job Title: Sales / Key Partnership Manager

Location: Pune
Department: Strategic Sales & Partnerships
Reporting To: Director - Business Strategy
Type: Full-Time
Experience: 4–8 years in B2B Sales / Account Management / Partnerships

Role Objective

To drive revenue for Machine Maker by building strategic partnerships and onboarding key accounts across multiple platforms including print, online, social media, and video. This role also serves as the single point of contact for client success, ensuring seamless communication, service delivery, and long-term relationship management.

Key Responsibilities

Revenue Generation & Strategic Partnerships:

  • Identify and close new business opportunities with manufacturers, service providers, and ecosystem partners.
  • Pitch and sell Machine Maker's full suite of promotional solutions: print stories, digital campaigns, social media features, and video promotions.
  • Develop customized media strategies aligned with customer goals.
  • Drive upsell and cross-sell opportunities to increase revenue.
  • Track and report growth from each key account.

Account Management & Customer Success:

  • Act as the single point of contact for all client communications.
  • Coordinate with editorial, design, digital, and video teams for campaign execution.
  • Provide timely updates to clients on campaign performance.
  • Ensure prompt resolution of any issues or concerns.
  • Conduct quarterly review meetings to reinforce client retention and satisfaction.

Key Skills & Requirements

  • Bachelor's degree in Business, Marketing, or Communications. MBA preferred.
  • Minimum 4 years' experience in B2B sales or account management.
  • Strong understanding of branding, digital media, and content marketing.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proven ability to manage multiple accounts efficiently.
  • Goal-driven with a strong relationship-building mindset.

KPIs & Success Metrics

  • Revenue generated from key partnerships.
  • Number of strategic accounts onboarded and retained.
  • Customer satisfaction scores.
  • On-time campaign execution and quality metrics.

Why Join Machine Maker?

  • Work with India's leading industrial storytelling platform.
  • Collaborate with top brands in the manufacturing ecosystem.
  • Be part of a high-growth, creative, and impactful team.

Job Type: Full-time

Pay: ₹40, ₹70,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

Expected Start Date: 01/07/2025

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