Service coordinator excutive

3 days ago

Bhosari Pune Maharashtra, India Symtronics Automation Pvt Ltd Full time ₹ 2,19,090 - ₹ 4,19,190 per year

A Service Coordinator Executive oversees and coordinates customer service operations, ensuring efficient issue resolution and high customer satisfaction. Key responsibilities often include: 1. Managing customer inquiries and complaints 2. Coordinating with teams to resolve issues 3. Developing and implementing service processes 4. Analyzing customer feedback and improving services 5. Ensuring timely issue resolution and follow-up 6. Collaborating with departments to enhance customer experience Some key skills required: 1. Strong communication and interpersonal skills 2. Problem-solving and analytical skills 3. Customer service expertise 4. Ability to work under pressure and manage multiple tasks 5. Leadership and team management skills 6. Attention to detail and organizational skills Service Coordinator Executives play a vital role in driving customer satisfaction, loyalty, and retention, ultimately contributing to business success.

Job Types: Full-time, Fresher

Pay: ₹18, ₹34,969.88 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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