Sales and Services Coordinator Female

2 days ago

Bhosari Pune Maharashtra, India Dimension Full time

Sales & Service Coordinator

Post: Sales and service coordinator

Location: Pune. Operation

Inhouse office work

: Diploma / BE ELec / BE Mech

Reporting To: Service HOD

Skill Requirements:

- Minimum 2 years of experience in in-house sales or service coordinator role.
- Fluent in English and mail communication

\-MS Excel Advance.
- In-depth product knowledge & ability to identify different parts of the machine.
- Good Intra-personal skills and time-management skills for internal coordination.

**Responsibilities**:

- Quoting spares required by the end user
- Coordinating with service team for the right spare part required by end user
- Coordinating and tracking orders with purchase team. Keep close follow-up with them.
- Coordinating with logistics agencies to get best quote and finding out most economical solutions for dispatch of spares parts.
- Lining up all documentation related activities for dispatched.
- Tracking status of dispatches until order is received by end user.
- Assess telephonic client issues and provide recommendations to fix problems by telephonic guidance
- Assess the on-field service needs of clients and assign service engineer of the region
- Ensure adequate, timely, and cost-effective services and respond to any issues that occur during the delivery of services.
- Maintain good communication with customer & field service engineer to assure there are no gaps in services
- Ensure the necessary spares are dispatched with proper documentation and follow up to fill ongoing service needs
- Create and maintain a database of clients and tracking clients' service records.

**Contact -6261169737**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹28,000.00 per month

Compensation Package:

- Commission pay
- Performance bonus
- Yearly bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6261169737

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