International Customer Service Professional
7 days ago
Hiring One Year International BPO Experience candidates for one of our leading contact centre
Job Description: We are seeking a dedicated and professional Customer Support Associate to join our team. The role involves both inbound and outbound calls to consumers to address inquiries, complaints, billing issues, and service concerns. You will also be responsible for processing payments and ensuring a positive customer experience.
Process Profile:
- Role: Customer service with first-party collections.
- Work Schedule: 5 days working*, US shifts.
- Location: Must be willing to work from the office in Thane
- Transport: Home drop will be provided to the candidates living within boundary limits.
Required Skills:
- Strong verbal communication skills, including active listening and clear articulation.
- Ability to handle high-volume calls and multitask effectively.
- Mandatory one plus year of international BPO experience in Customer service/retentions/sales/collections.
- Education Qualification - SSC/HSC/Graduation.
If youre passionate about customer service, collections and looking for a dynamic and incentivizing role, wed love to hear from you
Desired Candidate Profile
Candidates must have excellent communication in English.
Candidates should be comfortable with night shifts
Candidates should be comfortable with work from office.
Candidates should have all marksheets and certificates.
Candidates should have all government ID proofs ( Aadhar Card and PAN Card)
Candidates have to come to office for walk in interview.
Candidates should be located within 25-30 kms of boundary from office location.
Candidates should be immediate joiners.
Perks and Benefits.
Permanent and full time opportunity
Cab facility
Incentives and allowances
5 Working Days with 2 weekoff..
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