Customer Solutions Engineer, gTech Professional Services

2 weeks ago


Mumbai, Maharashtra, India Google Full time ₹ 15,00,000 - ₹ 20,00,000 per year
Minimum qualifications:
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience in troubleshooting technical issues for internal/external partners or customers.
Preferred qualifications:
  • Master's degree in Engineering, Computer Science, Business, or a related field.
  • Experience in working with database technologies (e.g., SQL, NoSQL).
  • Experience in business, business engineering, consulting, or a related field.
  • Experience in online advertising industry.
  • Excellent communication skills with the ability to present technical materials to audiences of any size and background.
  • Excellent project management skills with attention to detail.
About the job:

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities:
  • Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
  • Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
  • Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
  • Provide quality customer experience by delivering technical value to their online, digital initiatives.
  • Travel as required to meet with Partners/Clients in the region.


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Description">The primary responsibility of this role is to provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.A key aspect of this job is to maintain accurate records of customer interactions, ensuring seamless communication between departments.", "h2>Required Skills and...

  • Service Engineer

    3 weeks ago


    Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    Job Description – Service Engineer/GETLocation: MumbaiDepartment: ServicePosition: Service Engineer (Mechanical / Electrical)Experience: Fresher or up to 1 yearQualification: Diploma / BE in Mechanical or Electrical EngineeringPreferred Candidate Location: Nagpur and Coimbatore onlyRoles & Responsibilities- Install, commission, and service machinery at...


  • Mumbai, Maharashtra, India beBeeSolution Full time ₹ 1,04,000 - ₹ 1,30,878

    Job DescriptionLead Account Solution Engineer Role Summary:This role requires a highly skilled professional to drive customer success through digital transformation. As a Lead Account Solution Engineer, you will be responsible for providing thought leadership, uncovering business challenges, and building innovative solutions.You will engage with business...


  • Mumbai, Maharashtra, India GCS Consulting Services Full time

    This is a remote position We are seeking motivated and detail-oriented professionals for a Non-Voice Customer Service role with a leading UK MNC The role involves handling customer queries through email and chat ensuring timely resolutions while maintaining high quality standards Manage customer interactions via email and chat in a professional manner ...


  • Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service RoleWe are seeking a skilled and customer-focused professional to assume a key position in our team as a Customer Service Executive.


  • Navi Mumbai, Maharashtra, India beBeeSolutions Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service Professional\ \Job Description:\Customer service representatives are responsible for providing support to customers via phone, email, or chat.They must resolve complaints and provide effective solutions to ensure customer satisfaction.Accurate customer records are essential for successful customer service management.Candidates should be...


  • Mumbai, Maharashtra, India Convergint Asia Pacific Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Title: Customer Service EngineerDepartment: Service DepartmentExperience – 3 to 7 yearsMain Objectives:Ensure client satisfaction.Manage relations with existing clients.Service security systems and provide services to our clients. Trouble shooting, solving problemsand finish routine preventive maintenance on time according to Convergint...


  • Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Summary:Customer Support RepresentativeWe are seeking a skilled professional to provide exceptional customer service, ensuring customer satisfaction and delivering a seamless customer experience.This is an exciting opportunity for individuals who possess excellent communication skills, problem-solving abilities, and the ability to work independently and...


  • Mumbai, Maharashtra, India beBeeCyberSecurity Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Opportunity: Cyber Security Pre-Sales ManagerWe are seeking an experienced professional to fill the role of Cyber Security Pre-Sales Manager. This position demands a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.Stay updated on market trends and technology advancements in IT...

  • Service Professional

    2 weeks ago


    Mumbai, Maharashtra, India beBeeChromatography Full time ₹ 1,04,000 - ₹ 1,30,878

    We are seeking a proactive and versatile Service Professional to oversee all service-related activities for core and chromatography systems. The ideal candidate will be responsible for delivering an exceptional customer experience, driving service success that improves customer satisfaction, maximizes retention, and boosts profitability.Key...