Customer Support Associate

6 hours ago


Saibaba Colony Coimbatore Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 1,44,000 - ₹ 1,92,000 per year

Responsibilities:

  • Manage inbound and outbound calls in a timely manner

  • Follow communication "scripts" when handling different topics

  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

  • Find opportunities to improve customer retention.

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our call center database in a comprehensible way

  • Frequently attend internal training programs to improve knowledge and performance level

  • Meet individual qualitative and quantitative targets

Requirements and skills:

  • Previous experience in a customer support role (If applicable)

  • Strong phone and verbal communication skills along with active listening

  • Familiarity with CRM systems and practices

  • Customer focus and adaptability to different personality types

  • Ability to multi-task, set priorities and manage time effectively

  • Basic Computer skills.

Job Types: Full-time, Regular / Permanent

Salary: ₹14, ₹15,500.00 per month

Schedule:

  • Day shift / Fixed shift

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹16,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Language:

  • tamil (Required)
  • English (Required)

Location:

  • Saibaba Colony, Coimbatore, Tamil Nadu (Required)

Work Location: In person



  • Ambattur, Chennai, Tamil Nadu, India MoSahay Associate Full time

    We’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Company**: Eagle Fleet Services Private Limited (Red Taxi) **Location**: Saibaba Colony, Coimbatore, Tamil Nadu **Job Type**: Full-time, Permanent (Fresher or Experienced) **About the Role** We are looking for friendly and responsible Customer Support Associates to join our team. In this role, you will communicate with customers over the phone, assist...


  • Coimbatore, Tamil Nadu, India Netlyo Technologies LLP Full time

    Job Description: Customer Support Associate Location: Coimbatore (On-site) Qualification: Graduate in any discipline, MBA Experience: 2+ years Immediate joiners Technical Competencies: - Understanding of the basics of Indian jewelry industry, history and culture. - Knowledge of jewelry marketing, customer relations, product display, customer...


  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A Malayalam Voice Process job involves handling customer interactions, primarily through phone calls, in the Malayalam language. Responsibilities include addressing customer inquiries, resolving issues, providing information about products and services, and ensuring customer satisfaction. Strong communication skills in Malayalam and proficiency in using...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity Intermediate level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams ...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India SaiVed Perficient Pvt Ltd Full time

    **Greetings!!!** We are hiring Customer Support to manage phone calls ,orders and inquiries. Follow up with customers to ensure satisfaction, especially for large or custom orders. **Responsibilities**: 1. Ensure excellent customer service and address any client issues. 2. Operate the cash register or POS system. 3.Oversee the daily operations of the...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Responsibilities**: - Manage inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Find opportunities to improve customer retention. - Build sustainable relationships and engage...


  • Coimbatore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 20,00,000

    Job Title: Customer Support AssociateWe are seeking a skilled and customer-focused professional to join our team as a Customer Support Associate. In this role, you will be responsible for providing exceptional support to our customers via various communication channels.Key Responsibilities:To deliver top-tier customer service by addressing and resolving...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 1,80,000 - ₹ 2,30,000 per year

    Job Responsibilities:Manage and resolve customer & Vendor queries.Identify and escalate issues to supervisorsBuild sustainable relationships of trust through open and interactive communication.Convince, convert and onboard the leads by providing necessary information about our services.Take vendors through the process, convince them by sharing deals and...


  • Coimbatore, Tamil Nadu, India Universal Digital Innovators Full time

    **Job title**: Customer Servive Executive **Job type**: Full-time **Shift Timing**: 5:00 PM to 2:00 AM IST (US Time Zone Support) **Qualifications and skills**: - Min. 1 year experience in customer service, BPO, sales, or US logistics - Excellent verbal and written English communication skills. - Familiarity with CRM systems and spreadsheets...