Customer Support Associate

12 hours ago


Coimbatore Tamil Nadu, India KGIS Full time

We're Hiring: Senior Process Associate - International Voice Process

Location: Coimbatore

Are you an experienced professional in the International Voice Process domain? Join our vibrant team and work with a leading provider of US-based sales and home services support.

Key Responsibilities:
Handle inbound customer queries from US clients

Promote and sell home services through effective communication

Meet performance metrics and sales targets

Provide timely resolutions to ensure customer satisfaction

Thrive in a fast-paced, target-driven environment

What We’re Looking For:
Prior experience in an international voice/call center (sales preferred)

Strong English communication (verbal & written)

Target-driven with KPI focus

Computer literacy & CRM knowledge

Willingness to work night shifts (US time zone)

Perks & Benefits:
Complementary food

Incentives up to ₹15,000/

Night shift allowance

International work exposure & growth opportunities

A short introduction

Current CTC, Expected CTC, and Notice Period (if applicable)

Updated Resume

Let’s take your career to the next level

**Job Types**: Full-time, Permanent

Pay: ₹17,454.88 - ₹32,267.53 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus



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