
Customer Support Associate
10 hours ago
A customer service associate's job description includes:
- Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues
- Providing technical support: Troubleshooting product and service issues
- Maintaining customer relationships: Keeping customers satisfied and managing their concerns
- Recording customer inquiries: Documenting inquiries and responses in customer accounts
- Collaborating with other teams: Working with sales and product teams to address customer complaints
- Using CRM tools: Using Customer Relationship Management (CRM) tools to monitor customer interactions and create automated communications
- Completing clerical work: Performing basic clerical work like word processing, copying, and filing
Customer service associates should have strong interpersonal skills and be able to use a positive tone. They should also be able to use close and distance vision, adjust focus, and use their hands to finger, handle, or feel.
**Job Types**: Full-time, Permanent
Pay: ₹13,000.88 - ₹15,000.68 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Kannada (required)
Work Location: In person
**Speak with the employer**
+91 7978877984
Expected Start Date: 24/09/2024
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