Customer Support Associate

3 days ago

Chennai GPO Chennai Tamil Nadu, India Flosil group of companies corporate office Full time ₹ 88,800 - ₹ 12,00,000 per year
  • Communication skills: Excellent verbal and written communication skills are essential for explaining complex topics and providing clear guidance to customers.
  • Problem-solving abilities: The capacity to think on your feet, quickly understand customer issues, and propose effective solutions.
  • Patience and empathy: The ability to remain calm and polite, especially when handling difficult or stressed customers.
  • Computer proficiency: Strong computer skills, including familiarity with common office suites and CRM software, are often required.
  • Attention to detail: The ability to accurately document customer interactions and meticulously manage customer accounts.
  • Time management: The ability to multitask effectively and manage a high volume of customer inquiries within a specific timeframe.
  • Educational background: A high school diploma or equivalent is often a minimum requirement, though some employers prefer candidates with an associate's or bachelor's degree.
  • Experience: Previous customer service experience is often required or preferred.
  • Hiring for freshers and Tamil speaking candidates

Job Types: Full-time, Permanent, Fresher

Pay: ₹9, ₹32,735.35 per month

Benefits:

  • Work from home

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