Customer Support Associate
15 hours ago
- Communication skills: Excellent verbal and written communication skills are essential for explaining complex topics and providing clear guidance to customers.
- Problem-solving abilities: The capacity to think on your feet, quickly understand customer issues, and propose effective solutions.
- Patience and empathy: The ability to remain calm and polite, especially when handling difficult or stressed customers.
- Computer proficiency: Strong computer skills, including familiarity with common office suites and CRM software, are often required.
- Attention to detail: The ability to accurately document customer interactions and meticulously manage customer accounts.
- Time management: The ability to multitask effectively and manage a high volume of customer inquiries within a specific timeframe.
- Educational background: A high school diploma or equivalent is often a minimum requirement, though some employers prefer candidates with an associate's or bachelor's degree.
- Experience: Previous customer service experience is often required or preferred.
- Hiring for freshers and Tamil speaking candidates
Job Types: Full-time, Permanent, Fresher
Pay: ₹9, ₹32,735.35 per month
Benefits:
- Work from home
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