Customer Support Associate

3 days ago

Chennai Tamil Nadu, India Avishya Trading Pvt. Ltd. Full time

**Join Our Team at Avishya**

**Position: Sales and Customer Support Executive**

**Location: Nungambakkam, Chennai**

**Experience Required: Minimum 1 Year (Female)**

(This role is also ideal for graduates who are eager to begin their careers in a dynamic and fast-growing e-commerce environment)

**About Us**:

- Avishya is a premium Indian ethnic apparel omnichannel brand that celebrates the timeless beauty of handcrafted artistry. We collaborate with skilled weavers and artisans from across India to bring exquisite, authentic ethnic wear to discerning customers across the globe._

**Role Overview**:
We are looking for a dynamic, customer-centric professional to join our team as a Sales and Customer Support Executive. This role combines sales expertise with a passion for delivering exceptional customer experiences.

**Roles and Responsibilities**:

- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments and order fulfilment.

**Key Skills and Attitude**:

- English communication skills - Written & Spoken
- Pleasant and sweet temperament
- Enthusiastic and energetic attitude
- High outcome orientation

**How to Apply**:
Contact us at**:9043091812, 9043018851**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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