Executive Customer Support

1 week ago


Saibaba Colony Coimbatore Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

**Responsibilities**:

- Manage inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Find opportunities to improve customer retention.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend internal training programs to improve knowledge and performance level
- Meet individual qualitative and quantitative targets

**Requirements and skills**:

- Previous experience in a customer support role (If applicable)
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Basic Computer skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,500.00 - ₹15,500.00 per month

Schedule:

- Day shift / Fixed shift

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Saibaba Colony, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- ISO 27000: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- tamil (required)
- English (required)

**Location**:

- Saibaba Colony, Coimbatore, Tamil Nadu (required)

Work Location: In person

Application Deadline: 30/11/2024
Expected Start Date: 10/12/2024



  • Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 1,80,000 - ₹ 2,30,000 per year

    Job Responsibilities:Manage and resolve customer & Vendor queries.Identify and escalate issues to supervisorsBuild sustainable relationships of trust through open and interactive communication.Convince, convert and onboard the leads by providing necessary information about our services.Take vendors through the process, convince them by sharing deals and...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India SaiVed Perficient Pvt Ltd Full time

    **Greetings!!!** We are hiring Customer Support to manage phone calls ,orders and inquiries. Follow up with customers to ensure satisfaction, especially for large or custom orders. **Responsibilities**: 1. Ensure excellent customer service and address any client issues. 2. Operate the cash register or POS system. 3.Oversee the daily operations of the...


  • Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    **Company**: Eagle Fleet Services Private Limited (Red Taxi) **Location**: Saibaba Colony, Coimbatore, Tamil Nadu **Job Type**: Full-time, Permanent (Fresher or Experienced) **About the Role** We are looking for friendly and responsible Customer Support Associates to join our team. In this role, you will communicate with customers over the phone, assist...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Responsibilities:Manage inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesFind opportunities to improve customer retention.Build sustainable relationships and engage customers by taking the...


  • Coimbatore, Tamil Nadu, India Mobi Full time

    **Department** - Customer Support**Location** - Coimbatore, India**Role** - Customer Support Executive**Experience** - 2-4**Job Type** - Full-Time**Position Overview**: Position Overview: We are seeking a highly motivated and customer-focused individual to join our Fintech Customer Support team As a Customer Support Representative, you will play a crucial...


  • Coimbatore, Tamil Nadu, India Bluekode solutions Full time

    We’re looking for a Customer Experience Executive who brings: - Minimum 1+ years of experience in **IT customer experience** or support role. - Proficiency in live chat and ticketing tools to manage and optimize support workflows. - Strong problem-solving skills with a customer-first approach. - Exceptional communication and interpersonal skills to...


  • Karumathampatti, Coimbatore, Tamil Nadu, India HUEPress Full time

    A customer support executive's job description includes: - **Problem-solving**Customer support executives need to be able to identify problems, analyze situations, and find appropriate solutions. They should be resourceful, proactive, and able to think critically. - **Customer satisfaction**Customer support executives are responsible for ensuring customer...


  • Coimbatore, Tamil Nadu, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private Limitedtamil NaduPosted On - 10 Oct 2024 - Required Experience - 1 - 3 Years Basic SectionNo. Of Openings 60 Grade 1B Designation CUSTOMER SUPPORT EXECUTIVE Closing Date 24 Oct 2024 - OrganisationalCountry IN State TAMIL NADU City COIMBATORE Location Coimbatore-I - SkillsSkill CUSTOMER...