Genesys IVR Cyara Automation

IVR Testing : Cyara, Amazon Connect, Amazon DynamoDBTest case design and execution using QMetryDefect management using Jira > Reporting using QMetry and JIRAGood at prompt engineering and using AI tools (e.g. ChatGPT)Good communication skill (verbal, written), leadership capability to manage his/her own work and help others when required

CEdge has an opportunity for IVR Engineer. This role is located at Hyderabad, Bangalorelocations. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels JD: - • 8+ years of experience in software development, with at least 3...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

About Client:Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor of Business AdministrationTravel Percentage0%IVR Developer with API Development & CloudAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial...

Key Responsibilities:Design, deploy, and maintain voice communication solutions using Cisco Control Hub and Webex Cloud.Manage and optimize voice and collaboration platforms including Genesys cloud & On-Prem -based contact center solutions.Working knowledge of Genesys on-prem which is installed on Windows platform, including IVR configuration and call...

We are seeking an experienced and dynamicSenior IVR & Cloud Solutions Developerwith a strong leadership background to join our innovative team. The ideal candidate will have hands-on experience with IVR platforms and cloud technologies, leading development teams to deliver high-quality, scalable solutions.Key Responsibilities:Design, develop, and maintain...

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...

Sr. Software Developer (IVR)Experience 5+ Years Relevant Skills- IVR, CCAAS, Call Flow, ACD, SIP & Telephony IntegrationRemote JobContact Center Solution Design and ImplementationIVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)API, Web Services, Messaging, CMS, Ticketing Systems, and Backend...