IVR developer

1 week ago

Bengaluru, Karnataka, India People Prime Worldwide Full time ₹ 20,00,000 - ₹ 25,00,000 per year

About Client:

Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters.

  • Job Title
    :
    IVR Developer
  • Job Locations :Pan India
  • Experience : 5-9 Years.
  • Education Qualification : Any Graduation.
  • Work Mode : Hybrid.
  • Employment Type : Full Time
    .
  • Notice Period : immediate to Serving NP

Job Description:

o Strong technical expertise in
IVR
systems and platforms (e.g.,
Microsoft Dynamics 365, Google Dialogflow, AWS Lex, Genesys, Nuance NDF/Mix, Avaya, Cisco
).

o Proficiency in VoiceXML and other IVR development tools and frameworks.

§ Java skills:

§ Experience migrating
Spring Boot
applications to containerized environments using
Docker, Kubernetes, AWS ECS with Fargate, and Azure Kubernetes Service (AKS)
.

§ Design and implement serverless solutions using AWS Lambda and Azure Functions for lightweight, event-driven services.

§ Refactor monolithic applications into microservices and serverless components to improve scalability, agility, and cost-efficiency.

§ Design and implement CI/CD pipelines using tools like Jenkins, GitHub Actions, Azure DevOps, or AWS CodePipeline.

§ Define infrastructure using Terraform, CloudFormation, or Bicep for both container and serverless deployments.

§ Integrate with cloud-native services such as AWS API Gateway, Azure API Management, SQS/SNS, Event Grid, and Service Bus.

§ Implement observability and monitoring using CloudWatch, Azure Monitor, Prometheus, Grafana, and OpenTelemetry.

§ Deploy and manage container workloads on:

§ AWS ECS with Fargate: Define task definitions, manage services, and configure IAM roles and networking.

§ Azure Kubernetes Service (AKS): Configure clusters, manage Helm charts, and integrate with Azure Monitor and Key Vault.

§ Ensure secure container image creation, secrets management, and role-based access control (RBAC).

§ Proficiency in CI/CD tools and cloud-native deployment workflows.

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