ivr engineer

IVR Tester We are looking for IVR Tester to join our team. Skills: IVR Testing Cyara Amazon Connect Amazon DynamoDB Experience: 2 - 7 Years Notice Period: Immediate ResponsibilitiesTest case design and execution using QMetry Defect management using Jira Reporting using QMetry and JIRA Good at prompt engineering...

IVR Testing : Cyara, Amazon Connect, Amazon DynamoDBTest case design and execution using QMetryDefect management using Jira > Reporting using QMetry and JIRAGood at prompt engineering and using AI tools (e.g. ChatGPT)Good communication skill (verbal, written), leadership capability to manage his/her own work and help others when required

About Client:Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus...

Job Title: Senior IVR QA Engineer (Cyara / Genesys)Experience: 6+ YearsLocation: Remote / Onsite (as applicable)Employment Type: Full-TimeAbout the RoleWe are looking for a highly skilled IVR QA Engineer with deep expertise in Cyara and Genesys IVR platforms. The ideal candidate should bring strong testing fundamentals, hands-on automation skills, and a...

BangaloreOnsiteInformation Technology ConsultingKey Responsibilities:Develop advanced automation & self-service for digital and voice channels per specifications.Utilize Large Language Models (LLM) in support of building guest-facing applications.Work closely with Contact Center IT staff ensuring seamless integration between legacy IVR/Chat flows and...

About Us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices...

QA Lead (AI Products)Experience: 36 years in QA (at least 1 year leading/mentoring a small team)Domain: Conversational AI/LLM chatbots, IVR/telephony, multilingual NLP, API-first microservicesAbout the roleYoull lead the QA function for our AI-driven products - chatbots (web/app/WhatsApp), IVR voice bots, NLP services, and integrations deployed with...

We are seeking an experienced Software Engineer – IVR Scripting with strong expertise in Genesys PureEngage to join our growing team. The ideal candidate will have hands-on experience designing, implementing, and optimizing contact center routing strategies while ensuring seamless omnichannel experiences.Key Responsibilities Develop and optimize routing...

AtKonecta, we are transforming customer engagement with next-generation cloud-based platforms. We're looking for an experiencedImplementation Engineerwith a strong background inContact Center technologiesandcloud (AWS) deploymentsto join our fast-growing team. What You'll DoLead the implementation of Konecta products into customer ecosystems.Act as a ...

We are seeking an experienced Software Engineer – IVR Scripting with strong expertise in Genesys PureEngage to join our growing team. The ideal candidate will have hands-on experience designing, implementing, and optimizing contact center routing strategies while ensuring seamless omnichannel experiences. Key ResponsibilitiesDevelop and optimize routing...