IVR Testing

Job Description:- (Nuance IVR)Typical ResponsibilitiesDesign and Development:Configuring IVR call flows, menus, and routing logic.Integration:Connecting Nuance IVR systems with CRM, databases, and other enterprise applications.Testing and Troubleshooting:Conducting tests to ensure performance and quality standards are met, and resolving technical...

IVR Tester We are looking for IVR Tester to join our team. Skills: IVR Testing Cyara Amazon Connect Amazon DynamoDB Experience: 2 - 7 Years Notice Period: Immediate ResponsibilitiesTest case design and execution using QMetry Defect management using Jira Reporting using QMetry and JIRA Good at prompt engineering...

Job Description: Cisco IVR DeveloperRole Overview:The Cisco IVR Developer will be responsible for designing, developing, implementing, and optimizing Interactive Voice Response (IVR) applications using Cisco technologies. This position demands expertise in Cisco Voice Portal (CVP), Java programming, and general IVR system management within complex enterprise...

Job Title: Senior IVR QA Engineer (Cyara / Genesys)Experience: 6+ YearsLocation: Remote / Onsite (as applicable)Employment Type: Full-TimeAbout the RoleWe are looking for a highly skilled IVR QA Engineer with deep expertise in Cyara and Genesys IVR platforms. The ideal candidate should bring strong testing fundamentals, hands-on automation skills, and a...

QA Lead (AI Products)Experience: 36 years in QA (at least 1 year leading/mentoring a small team)Domain: Conversational AI/LLM chatbots, IVR/telephony, multilingual NLP, API-first microservicesAbout the roleYoull lead the QA function for our AI-driven products - chatbots (web/app/WhatsApp), IVR voice bots, NLP services, and integrations deployed with...

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...

PurposeTo analyze the client requirements to develop test plans and validate the study based on the functionality. To support in manual testing of critical functionality requirements including data setup of the study for Client UAT and live implementations.Responsibilities·    Creates/executes testing scenarios and test data for studies.·    Can...

Nice CXone Developer• Primary skills: Technology->Nice CXone Developer, Technology->Communication->IVR,CCT, Technology->Functional Testing->IVR Testing, Technology->Infrastructure-Contact Center->IVR Concepts • Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring...

Description : - Key skills - Javascript Node.Js, PythonC#Rest Api Integration genesys - Experience - 5to10 - Job location - BengaluruJob description :Role & responsibilities : - Designed & built call flows using Architect - End-to-end development , build , deploy , test , support - API Experience in REST API / backend integrations,...

Job Description:We are looking for a skilled QA Engineer with at least 2 years of experience in testing IVR systems. The candidate should have strong skills in scripting, automation, and performance testing.Key Expectations:The candidate must understand IVR workflows, call flows, and telephony protocols to ensure complete testing.They should be comfortable...