Nice incontact

2 hours ago

Bengaluru Karnataka India, Karnataka Tata Consultancy Services Full time

Role : Nice incontact

Experience : 4 To 10 years

Location : Chennai, Kolkata, Bangalore

  • Required Technical Skill Set : Experience in working on Nice InContact Cloud solution.
  • In Depth Knowledge in In-Contact cloud solutions

Development experMinimum 5 mandate details are mandate with two or 3 liners


  • 1.5+ years of experience in working on Nice InContact Cloud solution, in Depth Knowledge in In-Contact cloud solutions.


  • 2.Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support, knowledge in Java for IVR call flow coding and migration.


  • 3.Ability to work on creating and writing APIs and good knowledge in writing SQL Scripts



4. Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools


  • 5.Design and Development of IVR call flow using NICE In-Contact,

Expertise in resolving issues and bug fixing,



Role descriptions / Expectations from the Role :


  • Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support
  • knowledge in Java for IVR call flow coding and migration,
  • Ability to work on creating and writing APIs
  • Good knowledge in writing SQL Scripts.

Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools, Design and Development of IVR call flow using NICE In-Contact

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