Nice incontact

5 days ago

Bengaluru Chennai Kolkata, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role: Nice Incontact

keywords: Nice, Incontact, IVR, Callflow

Desired Experience Range: years

Location of Requirement: Chennai, Kolkata, Bangalore

Responsibility Expectations from the role

1. experience in working on Nice InContact Cloud solution, in Depth Knowledge in In-Contact cloud solutions.

2. Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support, knowledge in Java for IVR call flow coding and migration.

3. Ability to work on creating and writing APIs and good knowledge in writing SQL Scripts

4. Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools

5. Design and Development of IVR call flow using NICE In-Contact, Expertise in resolving issues and bug fixing,

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