Solutions Developer
1 week ago
We are seeking an experienced and dynamic
Senior IVR & Cloud Solutions Developer
with a strong leadership background to join our innovative team. The ideal candidate will have hands-on experience with IVR platforms and cloud technologies, leading development teams to deliver high-quality, scalable solutions.
Key Responsibilities:
- Design, develop, and maintain IVR solutions using platforms like
Twilio
and
Microsoft 365
. - Lead a team of developers, providing guidance, mentorship, and ensuring timely delivery of projects.
- Collaborate with cross-functional teams to implement cloud-based solutions on
AWS, Azure
, or other cloud platforms. - Manage
CI/CD pipelines
, containerization (
Kubernetes
), and DevOps best practices for seamless deployments. - Ensure security and privacy compliance in handling customer data.
- Work with tools like
Jira, GitHub, Confluence
for project tracking, version control, and documentation. - Develop and maintain code in
.Net, Java,
, and other scripting languages. - Analyze complex problems, provide solutions, and optimize processes for efficiency and scalability.
Qualifications & Skills:
- 8+ years in software development with
3+ years in IVR development
and
2+ years in team leadership
. - Strong proficiency in IVR platforms (
Twilio, Microsoft 365
). - Certifications in IVR platforms (e.g.,
Twilio, Cyara
) are a plus. - Hands-on experience with
cloud platforms (AWS, Azure)
and container orchestration tools (
Kubernetes
). - Familiarity with
CI/CD pipelines
, Agile methodologies, and project management tools (
Jira, Confluence, GitHub
). - Strong understanding of
security and privacy standards
for customer data. - Excellent leadership, communication, and analytical skills.
- Attention to detail and problem-solving capabilities.
-
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