Cafe Manager
3 days ago
Job Title: Cafe Manager
Location: Mohali , Punjab
Job Type: Full-time
Experience Required: Minimum 1 years in a QSR environment
Job Description:
We are looking for a passionate, results-driven Cafe Manager to lead our team and oversee the daily operations of our busy café. The ideal candidate will have prior experience in a Quick Service Restaurant (QSR) environment and be comfortable working in a fast-paced setting. You will be responsible for managing staff, ensuring excellent customer service, optimizing operations, and achieving sales targets.
Key Responsibilities:
- Manage daily café operations, including opening and closing procedures
- Lead, train, and supervise team members to ensure high performance
- Ensure exceptional customer service and satisfaction
- Maintain high standards of hygiene, cleanliness, and food safety
- Monitor inventory and place orders as needed
- Handle staff scheduling and payroll coordination
- Resolve customer complaints efficiently and professionally
- Achieve and exceed sales targets and manage cost controls
- Implement company policies, promotions, and QSR-standard procedures
Requirements:
- Minimum 1 years of experience in a QSR (Quick Service Restaurant) environment
- Proven experience in team management and customer service
- Strong leadership and communication skills
- Excellent organizational and multitasking abilities
- Knowledge of POS systems and basic financial reporting
- Ability to work flexible hours, including weekends and holidays
- Food Safety and/or Hospitality certifications are a plus
Job Type: Full-time
Pay: ₹20, ₹26,000.00 per month
Work Location: In person
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