Cafe Manager

3 days ago


Mohali, Punjab, India Kisan Window Full time ₹ 2,40,000 - ₹ 3,12,000 per year

Job Title: Cafe Manager

Location: Mohali , Punjab

Job Type: Full-time

Experience Required: Minimum 1 years in a QSR environment

Job Description:

We are looking for a passionate, results-driven Cafe Manager to lead our team and oversee the daily operations of our busy café. The ideal candidate will have prior experience in a Quick Service Restaurant (QSR) environment and be comfortable working in a fast-paced setting. You will be responsible for managing staff, ensuring excellent customer service, optimizing operations, and achieving sales targets.

Key Responsibilities:

  • Manage daily café operations, including opening and closing procedures
  • Lead, train, and supervise team members to ensure high performance
  • Ensure exceptional customer service and satisfaction
  • Maintain high standards of hygiene, cleanliness, and food safety
  • Monitor inventory and place orders as needed
  • Handle staff scheduling and payroll coordination
  • Resolve customer complaints efficiently and professionally
  • Achieve and exceed sales targets and manage cost controls
  • Implement company policies, promotions, and QSR-standard procedures

Requirements:

  • Minimum 1 years of experience in a QSR (Quick Service Restaurant) environment
  • Proven experience in team management and customer service
  • Strong leadership and communication skills
  • Excellent organizational and multitasking abilities
  • Knowledge of POS systems and basic financial reporting
  • Ability to work flexible hours, including weekends and holidays
  • Food Safety and/or Hospitality certifications are a plus

Job Type: Full-time

Pay: ₹20, ₹26,000.00 per month

Work Location: In person


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