Front Desk Executive Cafe

3 days ago


Mohali, Punjab, India Integgral Corporate Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Key Responsibilities1. Guest Reception & Service

  • Greet guests warmly as they enter the bar/café.
  • Guide guests to available seating or coordinate with the service team for table allocation.
  • Provide menus, inform about specials, offers, or events.
  • Handle guest inquiries in person and over the phone politely and professionally.

2. Reservations & Queue Management

  • Manage table reservations and walk-ins.
  • Maintain waiting lists during busy hours and communicate expected wait times.
  • Coordinate with service staff to ensure smooth seating and guest flow.

3. Billing & Cash Handling

  • Generate bills accurately through POS systems.
  • Handle cash, card, and UPI payments securely.
  • Provide receipts and verify transactions.

4. Customer Experience & Issue Resolution

  • Respond to customer concerns politely and escalate issues to management if needed.
  • Ensure all guests have a pleasant experience from entry to exit.

5. Communication & Coordination

  • Coordinate with kitchen and service teams regarding orders and special requests.
  • Communicate guest feedback or complaints to the manager promptly.

6. Front Desk Administration

  • Maintain cleanliness and organization of the reception/front desk area.
  • Update daily logs, reservation sheets, and MIS if required.
  • Handle incoming calls and emails for inquiries or bookings.

Job Type: Full-time

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • Front desk: 1 year (Required)

Language:

  • English (Preferred)


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