Front Desk Executive

4 hours ago


Mohali, Punjab, India Integgral Corporate Services Full time ₹ 3,60,000 - ₹ 4,20,000 per year

About the Role

We are looking for a charming, well-groomed, and customer-friendly Front Desk Executive to be the first point of contact for our café & bar. The ideal candidate must have excellent English communication skills, a pleasant personality, and the confidence to handle guest interactions smoothly.

Key Responsibilities

  • Greet and welcome guests with warmth and professionalism.
  • Handle front desk operations including guest check-in/check-out, table reservations, phone calls, and inquiries.
  • Maintain a positive and friendly environment for guests.
  • Guide customers through menu, offers, events, and seating arrangements.
  • Coordinate with service staff, bar team, and kitchen team for smooth operations.
  • Maintain cleanliness and presentation of the reception/front area.
  • Manage billing support if required and assist in cashiering tasks.
  • Resolve guest concerns or escalate to management when needed.
  • Maintain guest records, feedback logs, and daily reports.

Requirements

  • Excellent English communication skills (spoken & written).
  • Pleasant personality with well-groomed and presentable appearance.
  • Confident, polite, and customer-oriented.
  • Basic computer knowledge (billing systems, MS Office preferred).
  • Prior experience as Receptionist / Front Desk Executive in hospitality will be an advantage.
  • Ability to multitask and handle busy shifts.
  • Flexible to work in rotational shifts

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month


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