Customer Support Executive

3 days ago

Cochin, Kerala, India Stelling Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per year
  • Proficiency in Hindi speaking is required
  • Rotational shifts including night shifts

Desired Experience & Skills for Customer Support Executive Role:

  • Identify customer concerns and provide timely support for their queries.
  • Be proficient in our products and services and communicate effectively to the customer.
  • Responding to queries from customers and giving timely support when requested.
  • Coordinating with multiple teams to ensure the timely response to inquiries.
  • Collecting customer feedback and upselling our services wherever applicable.
  • Ensure all communications are logged timely and correctly.
  • Ensure individual sales targets are met without fail.
  • Flexible to work on rotational shifts.
  • Excellent communication and interpersonal skills.
  • Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

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