Customer Support Executive

2 days ago

Cochin, Kerala, India Primeiro Innovative Solutions Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,10,000 per year

Job Title: Customer Support Executive

Location: Kacheripady, Ernakulam, Kerala

Employment Type: Full-Time / Consultant (Based on Experience)

Industry: Customer Service / Telecom / BPO

Experience Required: 1 – 3 Years (Customer Support / BPO Experience Mandatory)

Salary Range: ₹15,000 – ₹21,000 (In-hand, based on experience)

Shift: Rotational (9 hours including 1-hour break)

Working Days: 6 days/week, 1 weekly off (rotational)

Gender Preference: Male candidates

Role Overview:

We are seeking dedicated and proactive Customer Support Executives with 1–3 years of customer service experience to join our team. The ideal candidate will handle customer interactions efficiently, resolve queries promptly, and ensure a superior customer experience.

Key Responsibilities:

· Handle inbound and outbound customer calls professionally.

· Identify customer concerns and provide accurate, timely support.

· Gain deep knowledge of products and services to communicate effectively.

· Coordinate with internal departments for quick issue resolution.

· Log all interactions accurately in CRM systems.

· Collect customer feedback and identify upselling opportunities.

· Meet daily and monthly sales or service targets.

· Be flexible to work in rotational shifts, including night shifts.

Required Skills & Qualifications:

· Minimum Qualification: 12th Pass / Graduate.

· Excellent communication skills in English and Hindi (additional language proficiency is an advantage).

· 1–3 years of experience in Customer Support, BPO, or Call Center operations.

· Strong interpersonal, problem-solving, and multitasking abilities.

· Customer-oriented mindset with a focus on quality service delivery.

What We Offer:

· Competitive salary (₹15,000 – ₹21,000) based on experience.

· Performance-based incentives.

· Opportunity for career growth and skill enhancement.

· Supportive and collaborative work culture.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • How many years of experience do you have in customer support, BPO, or call center operations?
  • Are you comfortable working in rotational shifts, including night shifts (male candidates preferred due to shift rotation)?
  • Are you proficient in both English and Hindi while communicating with customers?

Work Location: In person

  • Customer Support Executive

    5 days ago

    Cochin, Kerala, India Onboard Aero Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Support ExecutiveLocation: Eranakulam Employment Type: Full-time On SiteAbout Us:Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support...

  • Customer Support Executive

    2 days ago

    Cochin, Kerala, India Hopezen International Private Ltd Full time ₹ 1,20,000 - ₹ 1,56,000 per year

    Job Title : Customer Support ExecutiveLocation: Ernakulam – VyttilaSalary: ₹10,000 – ₹13,000 per monthExperience: FresherJob Type: Full-time | Work from OfficeJob Summary:We are looking for a Customer Support Executive (Fresher) who can handle customer interactions professionally, provide accurate information, and ensure excellent customer...

  • Customer Support Executive

    1 week ago

    Cochin, Kerala, India Stelling Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Proficiency in Hindi speaking is requiredRotational shifts including night shiftsDesired Experience & Skills for Customer Support Executive Role:Identify customer concerns and provide timely support for their queries.Be proficient in our products and services and communicate effectively to the customer.Responding to queries from customers and giving...

  • Customer Support Executive

    1 week ago

    Cochin, Kerala, India Miriyam Lifestyle Private Limited Full time ₹ 12,96,000 - ₹ 18,00,000 per year

    Customer Support Executive For an Online Ethnic Fashion BrandLocation: Kochi, Kerala, In-officeSalary: ₹18,000-25,000 per monthAt Miriyam Lifestyle Private Limited ), we are looking for a Customer Support Executive with a passion for textiles, ethnic fashion, and customer delight to join our growing team. You will be the voice of our brand—helping...

  • Customer Support Executive

    1 week ago

    Cochin, Kerala, India S V Interiors Pvt Ltd Full time ₹ 2,28,000 - ₹ 2,40,000 per year

    Urgently requied Customer Support Executive for the reputed Company in Cochin.Gender: Female.Qualification: Any GraduatesExperience: 2 - 3 years.Candidates should have excellent communication skills & interpersonal skills.Handle customer inquiries via chat and voice support professionally.Provide timely and accurate solutions to customer complaints and...

  • Customer Support Executive

    2 weeks ago

    Cochin, Kerala, India gekinformation Full time ₹ 1,44,000 per year

    We seek a Customer Support Executive to provide excellent service to our customers, addressing queries and resolving issues related to our [products/services] in [industry/sector].ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve issues with [products/services]; escalate...

  • Customer Support Executive

    2 days ago

    Cochin, Kerala, India Xtend Technologies pvt. ltd Full time ₹ 2,40,000 per year

    Company ProfileXtend Technologies (P) Ltd., based at Cochin in India, since 1997, specializes in the development of computer telephony products and solutions that can be implemented by any organisation for efficient control over customer service operations. The product portfolio includes Voice Loggers, Interactive Voice Response System, and Outbound Dialers....

  • Customer Support Executive

    21 minutes ago

    Cochin, Kerala, India Onboard Aero Consultant Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    About Us:Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive, handling customer queries viaWhatsApp and online platforms.Key...

  • Customer Support Executive Cum Sales Executive

    3 days ago

    Cochin, Kerala, India Hopezen International Private Ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Job Title: Customer Support Executive cum Sales ExecutiveIndustry: Plywood / Building MaterialsLocation: PalarivattomExperience: 1–3 years preferred (plywood/building materials experience is an added advantage)Job Description:We are looking for a proactive and customer-friendly Customer Support Executive cum Sales Executive to handle customer inquiries,...

  • customer support executive

    1 hour ago

    Cochin, Kerala, India eduTinker Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Remote-But base location should be KochiRequirements and Skills :Strong working knowledge of the Microsoft Office Suite products(MS Word and Excel etc.)Experience as a Customer Support Specialist or similar CS roleFamiliarity with school ERP domainExperience in using help desk software and remote support toolsExcellent communication and problem-solving...