Territory Sales Manager
2 weeks ago
Job Title: TM Sales (FOFO Manager)
Job Type: Fulltime
Location: Bangalore
Purpose
"Achieve Business Growth targets and customer satisfaction through:
- Enabling and coaching the dealerships for self-sufficiency (people, process and results at the dealership).
- Ensuring Adherence to Company Norms, Guidelines & Process.
- Increase Network representation within the assigned Territory.
- Gather and use market intelligence effectively (Including early communication, feedback to HO)
- Steady state Channels of Procurement & Retail.
Role Description
Retail Planning & Achievement
- Plan to achieve the retail Target in the assigned Authorized Franchisee
- Co create plans with dealer/SM to achieve the Retail Plan (Different Channel wise (Digital & B&M))
- Review and take corrective action to achieve the Retail plan
- Build conviction and ownership to sales manager to achieve the planed target
- Ensuring Adherence to 100% VAS at the AF. (Warranty & RSA, Documentation, RF, Insurance)
PDCA and Support
- Ensure adherence sales promotional activities at Authorized Franchise
- Check the effectiveness of enquiry conversion and do win loose analysis for the AF
- Participate in BTL activities to understand, motivate dealer team and to analyse the effectiveness
Authorized Franchisee visit
- Visit AFas per guidelines and check the standards/process (Enquiry management, CLF adherence, Customer Feedback Score and verbatim, F&C, delivery process)
- Conduct BSC audit and suggest corrective actions to improve
- Visit competition, Brokers & market to understand actions they are doing
- Provide feedback on Authorized Franchisee and market Area team/HO
Network development - Identification of potential Parties for Authorized Franchisee.
Training and development
- Train the dealer Procurement & sales team for better productivity and target achievement.
- Conduct monthly NVD, Broker & PGMs meeting at dealerships to motivate them to Supply
- Vehicles to the AF Counter
- Deploy best practices horizontally across the Authorized Franchisee
- Reward and recognize the best performing individual and teams
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