Inbound Team Lead
1 week ago
Roles and Responsibilities
- Manage a team of customer support agents to ensure efficient handling of inbound calls, emails, and chats.
- Develop and implement effective training programs to enhance agent skills and knowledge.
- Oversee daily operations, including scheduling shifts, monitoring performance metrics, and providing coaching for improvement.
- Collaborate with other departments (e.g., sales, marketing) to resolve complex customer issues and improve overall customer satisfaction.
- Ensure compliance with company policies, procedures, and regulatory requirements.
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Inbound Team Lead
4 days ago
Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 - ₹ 7,20,000 per yearRequired Inbound team Lead for MNC BPO in Ghansoli,Salary - Upto 6 LPAExperience - 5 yearsGraduation MustVoice / Blended Process Experience must
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Team Lead
2 days ago
Mumbai, Maharashtra, India The HIRD Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTeam Lead – Customer Support (International Voice Process)Location:Airoli,Navi MumbaiSalary:Upto 8 LPAShift:Night Shift (US Process)Work Mode:Work from OfficeExperience:Minimum 2+ Years (Customer Support – International Voice Process)Key Responsibilities:Lead and manage a team of 20+ associates in International Voice Support (Inbound & Outbound).Ensure...
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Team Lead
2 weeks ago
Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Title: Team LeadLocation: GhansoliExperience: Overall 5 years and minimum 18 months experience as a Team Leader in BPO/Call CentreIndustry: Customer Service - InboundEmployment Type: 6 days working 1 rotational week offRoles and Responsibilities:Lead and motivate a high-performing sales voice team to achieve targets.Monitor team metrics, provide...
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Team Lead
18 minutes ago
Navi Mumbai, Maharashtra, India Baynine Ventures Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Team Lead – Inside SalesCompany: KinderSpring (Aulixo Healthcare)Location: Navi Mumbai (Work from Office)Experience: 6-10 years (with team handling experience)About the Role:We are hiring an Inside Sales Team Lead to drive revenue growth, manage the sales funnel, and mentor a team of sales executives. The role involves lead conversion, customer...
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Inbound Sales Specialist
6 days ago
Mumbai, Maharashtra, India Gorewo Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole Description:We are looking for a motivated and results-drivenInbound Sales Specialistto join our team on-site inMumbai. In this role, you will handle incoming sales inquiries through phone calls and emails, provide outstanding customer service, and convert leads into confirmed bookings.Incentives:In addition to a fixed salary,attractive...
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Inbound/Domestic ops
6 days ago
Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearInbound/Domestic Operations Job Description Company Overview: Hunarstreet Technologies is a leading company in the staffing and recruiting industry. We specialize in providing top-quality talent to businesses across various sectors. Role and Responsibilities:Interact and deal with clients in a professional and courteous mannerHave a fair understanding of 4...
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Operations Team Lead
4 days ago
Navi Mumbai, Maharashtra, India BDart Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring – Team Lead (Operations)Location:Navi Mumbai – GhansoliProcess:Customer Support | Inbound | VoiceShift:24/7 with 1 rotational offRequirements: Graduate with5+ years overall experience Minimum2+ years as a Team Leader (Voice process) Strong people management & communication skills Apply Now: Contact: Hiring #TeamLead #CustomerSupport...
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Team Lead
2 weeks ago
Navi Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 1,20,000 - ₹ 1,80,000 per yearTeam Leader - (Inbound Sales-WFO) We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.Roles and...
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Team Lead Direct sales
4 days ago
Mumbai, Maharashtra, India vasitum Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearRoles & Responsibilities: We are looking for a skilled Team Leader – Voice Operations who can lead and manage our Inside Sales teams to help bring increased production performance. The Team Leader will routinely participate in the hiring or selection of candidates for production, audit calls of the telesales production team(s) and provide timely feedback...
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Inside Sales(Team Lead)
6 days ago
Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob description Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understand customer needs and requirements. Route qualified opportunities to the appropriate sales rep for further development and closure. Generate qualified leads and achieve monthly quotas. Research accounts, identify key...