Inbound Team Lead

Roles and ResponsibilitiesManage a team of customer support agents to ensure efficient handling of inbound calls, emails, and chats.Develop and implement effective training programs to enhance agent skills and knowledge.Oversee daily operations, including scheduling shifts, monitoring performance metrics, and providing coaching for improvement.Collaborate...

Job Title: Team LeadLocation: GhansoliExperience: Overall 5 years and minimum 18 months experience as a Team Leader in BPO/Call CentreIndustry: Customer Service - InboundEmployment Type: 6 days working 1 rotational week offRoles and Responsibilities:Lead and motivate a high-performing sales voice team to achieve targets.Monitor team metrics, provide...

We're Hiring – Team Lead (Operations)Location:Navi Mumbai – GhansoliProcess:Customer Support | Inbound | VoiceShift:24/7 with 1 rotational offRequirements: Graduate with5+ years overall experience Minimum2+ years as a Team Leader (Voice process) Strong people management & communication skills Apply Now: Contact: Hiring #TeamLead #CustomerSupport...

Team Leader - (Inbound Sales-WFO) We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.Roles and...

Job Role: Godrej Inbound & Outbound ExecutiveLocation: Thane ETPLJob Type: Full-timeJob Description:We are hiring dynamic and enthusiastic graduates for Inbound and Outbound roles at our Thane (ETPL) location. The ideal candidate should possess excellent communication skills and be ready to join immediately.Key Responsibilities:Handle inbound and outbound...

Team Leader–International process Voice Process (Good communication skill)Domain –Inbound Customer ServicesExperiences : Over all 5 years of experiences and 2+ years of International TL BPO on paper it mandatoryVoice Team handling, team Management

Team Lead – Customer Support (International Voice Process)Location:Airoli,Navi MumbaiSalary:Upto 8 LPAShift:Night Shift (US Process)Work Mode:Work from OfficeExperience:Minimum 2+ Years (Customer Support – International Voice Process)Key Responsibilities:Lead and manage a team of 20+ associates in International Voice Support (Inbound & Outbound).Ensure...

Job Role: Godrej Inbound & Outbound ExecutiveLocation: Thane ETPLJob Type: Full-timeJob Description:We are hiring dynamic and enthusiastic graduates for Inbound and Outbound roles at our Thane (ETPL) location. The ideal candidate should possess excellent communication skills and be ready to join immediately.Key Responsibilities:Handle inbound and outbound...

Job Title: Team Lead PB/HB(RCM)Department: Revenue Cycle ManagementLocation: MumbaiShifts : Night ShiftsJob Summary: Responsible for leading the Physician Billing/ Hospital Billing team (20 Agents), ensuring timely and accurate claim submissions, resolving billing issues, and meeting performance targets. Supports process improvement, compliance, and team...

Job Title: Team Lead - BPO OperationsCompany: Cyfuture India Pvt LtdLocation: Mahape/Ghansoli (Navi Mumbai)Salary: 25, ,000/- per monthJob Summary:Cyfuture India Pvt Ltd is seeking an experienced Team Lead to oversee BPO operations, ensuring seamless delivery of customer service and support. The successful candidate will lead a team, drive performance, and...